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Norton Anti virus unable to install Just Purchased at Nel leeming

Was trying to set up the Norton Antivirus Disc that I have & it says
set up can not be installed because there was a problem authenticating your microsoft windows installer can you help me please

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Following steps may be utilized for this problem :
Step 1. Your Norton antivirus Disk has been corrupted .
MS- Windows wich is loaded in your computer is not supporting it .It is better to load Windows XP.


Posted on Jan 02, 2008

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Please let me know Version of Windows you are using. You may find it by :
start - run - winver

Posted on Dec 30, 2007

  • Rajesh Deodhar Dec 30, 2007

    Please let me which operating system you are using.

    You may find it by :

    start - run - winver


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You might be having problems with the microsoft windows installer.. you can download and install the new windows installer 3.1 from the following URL...
after downloading , install it and then try to install Norton .

Posted on Dec 30, 2007

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1 Answer

How to install norton anti virus


You can try to install the Norton from norton disc/CD.

Or click the link below, download it to your computer and then install it.

It is the Norton AntiVirus 2009
Title: Norton AntiVirus 2009 Filename: NAV09EN.exe File size: 60.10MB (63,022,848 bytes) Requirements: Windows XP / 2003 / Vista / Windows7 / XP64 Languages: en-US License: Commercial Trial Date added: March 23, 2009

Anirban Mazumdar

Dec 04, 2010 | Norton Internet Security 2010 Antivirus +...

1 Answer

System has a virus mbr invected by bloodhpund.mbr how do I delete this. I purchased Norton 2010 but it won't remopve the problem says it needs to be installed but can't get into system to install.

You're Acer probably has Rescue and Recovery™ installed. Rescue and Recovery is a suite of self-recovery tools to help you diagnose, get help, and recover your system.

When you set the Bloodhound heuristics in Norton AntiVirus to it's highest setting you probably ran a virus scan and saw a Norton AntiVirus alert that states that it's detected a potential threat, Bloodhound.MBR. But this is probably not a virus but the recovery software on your laptop.


If you have IBM Rescue and Recovery and Norton AntiVirus Bloodhound heuristics are configured to the highest setting, Norton AntiVirus may alert you with a Bloodhound.MBR detection when you run a virus scan. To avoid this, configure your Bloodhound heuristics to the default setting.

To reset Bloodhound to the default setting
  1. Start Norton AntiVirus.
    If Norton AntiVirus was installed as part of Norton Internet Security or Norton SystemWorks, then start one of those programs.
  2. Click Options.
    If you see a submenu, then click Norton AntiVirus.
  3. Click Auto-Protect.
  4. Click Bloodhound.
  5. Click Default level of protection (recommended).
  6. Click OK
  7. Repeat steps 3-6 for Manual Scan.
    In step 3, substitute Manual Scan for Auto-Protect.
  8. Exit Norton AntiVirus.

Mar 11, 2010 | Acer Aspire 3610 Notebook

1 Answer

I need to reinstall norton anti virus 2009. I have a subscription until Oct 2010

What anti-virus were you using? Or have you just deleted the software ? You should always do a clean install of all software and make sure you have no anti-virus on the system before you install norton.
1.go to start
2.control panel
3.add and remove programs
4. make sure all anti-virus programs are un-installed
5. if norton is by chance on the system you will need to go to their site and dowload the norton removal tool so you don't have any conflicks.
6.If you have a disk , insert it now and follow the prompts
7. if you purchased this online then you will need your e-mail address and password ( if you've forgotten they will e-mail it to you ) and install fron the online site .

Dec 31, 2009 | Symantec Norton Antivirus 2009 1-User -...

1 Answer

I cant uninstall norton antivirus 2008

Norton Anti-Virus 2008 was made to not be uninstalled. It had integrated itself into your system files preventing Windows Installer from removing the anti-virus machine. Symantec has made this tool available to remove the product. However believe me when I say traces of Norton will remain until the hard-drive is reformatted.

Once you remove Norton, I highly recommend you stop using Symantec products and check out ESET's product line of Anti-Virus and online-security tools.

Mar 11, 2009 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Installing norton anti-virus without internet connection

Yes it is possible.
To install full version you need either to purchase a disk or to purchase the download from Symantech.

If you have purchased the download or if you want to install the trial version download, just copy the install file onto an usb memory stick.

Plug the memory stick with norton install file onto your computer with no internet and run the installer from usb stick.

This will install norton with no need for the Internet.

If you buy nortom full version you may need to validate installation by phone, but that is not complicate.

You can download Norton from one of the websites below:

Norton AntiVirus for Windows 2000/XP/Vista

Norton AntiVirus 2009 - Free software downloads

Feb 28, 2009 | Norton Internet Security 2005...

1 Answer

Dear Sir, i can't update my antivirus regularly....product details are given below :- windows server 2003 symantec antivirus

U need to make sure that it must be an original norton anti virus.........

If u are unable to update, Check settings....U might have deactivated the update setting....check the speed , coz if the internet speed wld be less than 64kbs, u might not be able to update...

and if its still persists, unintsall and again install norton. :)


Jan 11, 2009 | Computers & Internet

1 Answer

Norton anti-virus software 2006 renewal

When you open the norton antivirs screen,there are two tabs on the top.Click on the one that says "Norton Antivirus" and not the one that says "Norton antivirus protection centre"
Then click on the "Support" option and select "Subscription" and walla...enter your code

Oct 05, 2008 | Norton AntiVirus 2004 (0003764823191)

3 Answers


Ok then i guess you should try repairing the NORTON by running the installation again and choosing the reapir option or the next option is to use another anti virus.

you can visit and download avast! 4 home edition free edition.
please restart your pc before installing the avast.
after installing try updating and schedule a boot scan by
  1. cutting and pasting this "W62911071H4800A1106-PJY5XRR5" when prompted for the registration key.
  2. click on the menu icon at the top left of the avast window.
  3. click on "schedule a boot scan" and restart your pc

Good luck !!

Feb 12, 2008 | Computers & Internet

1 Answer


Norton 360 has the entire norton protection suite built into it. On top of the firewall, phishing protection, and e-mail protection it also has norton antivirus built right into it. So yes, you have to uninstall antivirus to install 360, but 360 just installs antivirus again. If you ever decide to go back to using just antivirus you can simply redownload it off their web site. Peter

Oct 04, 2007 | Symantec Norton AntiVirus 2004 - (Open...

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