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Kenmore model number

I have a Kenmore refrigerator that shows model 363.9619686.  Elsewhere on the web I've seen that the "363" portion means that it was manufactured by GE, but I can't find any match on model number 9619686 for either Kenmore or GE.  How can I find a match?

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  • Mat Kramer
    Mat Kramer Dec 30, 2007

    Thanks.  I see it on and other parts sites, but I'm looking for the basic specs.  I can't find it on  Why don't any of the "363." refrigerators show up here?  Too old?

  • Mat Kramer
    Mat Kramer Dec 30, 2007

    Thanks.  Is there a way to add a product to the FixYa database?  Or who should I ask?



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You are correct that the 363 means it was manufactured by GE.
You have to include the 363 in the model number when looking up parts. 3639619686
I just looked it up on and
You won't find it on GE, they don't list the models they built for other companies.
Post back if you have any questions.

Posted on Dec 30, 2007

  • Michael  Lindley
    Michael Lindley Dec 30, 2007

    Try this link to the sears parts site.

    You can view parts diagrams for your fridge.

    If I knew exactly what you are looking for I might be able to help a little better.


  • Michael  Lindley
    Michael Lindley Dec 30, 2007

    You might get it added by sending them a message on the "send us your feedback" link on the home page.

    There are over 150 Kenmore models listed for side by side fridges but the listing fixya uses is the stock number used for retail purposes, nearly useless for repair information. Most people don't know their model number so they just find a Kenmore that looks like theirs and posts their question. The experts will usually ask for the complete model number if they decide to try to solve the problem. It's not unusual to find out people don't know what brand of appliance they have until you start asking for information.

    Since the only "pay" for providing free repair advice is the rating, questions with little information to help diagnose the problem are usually left unanswered.




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