Question about HP Pavilion dv9000z Notebook

2 Answers

Hp pavilion dv9205

Webcam suddenly no longer working, tried reloading driver from hp but no change, quickplay and webcam software don't seem to appear anywhere. thanks for your help

Posted by on

2 Answers

Re: hp pavilion dv9205

Mine has the same problem, and its the internal web cam. I got a second web cam and it won't show its picture, and its not a dirty usb port. I've tried reinstalling drivers on both the webcams and still nothing.

Posted on Jan 03, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 306 Answers
Re: hp pavilion dv9205

Built in webcam? if not check your usb plug in mite be dirty or loose

Posted on Dec 30, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

The web cam donot work

Most HP laptops come equipped with a built-in webcam. However, many casual users have difficulty accessing the webcam. Whether, you have deleted the HP Webcam icon from your Desktop, or you are a first time user, there is an easy way of accessing the Webcam. The only requirement is that you have the HP QuickPlay software and latest driver for the webcam installed on your computer.

Download the latest driver for the Webcam:

1. Go to the HP Support and Drivers website for the most update-to-date HP Drivers. Enter laptop's model number, which can be found on the front of the laptop screen as well as the product sticker on the bottom. Choose the exact model from the list that shows up. Then select your operating system. Download the webcam driver from the list of available driver and software programs. Install the driver and reboot the computer at the end of the installation process.

2. Launch the HP QuickPlay application. Almost all HP laptops have the program pre-installed, but if for some reason you don't have the program, it can be downloaded from the HP website (link provided in Resources section).

3. Click on the "Music Videos Pictures" icon in HP Quickplay. HP Webcam will be available among the list of devices. Click on the HP Webcam button to turn it on(you will see a light next to webcam lens and an image will show up on the screen).

4. Double-click the active webcam image to enlarge it to full-screen.

5. Scroll down to the lower left corner of the screen and click on the "Snapshot Image" icon to take a picture. Click the "Record" icon to record a video.

6. Click the "Info/More Settings" icon denoted with a lowercase "i" to change settings such as the aspect ratio (4:3 or 16:9), or recording quality.

7. Use adequate lighting for the webcam considering its limited image quality and low light capabilities.

8. Now that you have installed the driver for the webcam, most 3rd party programs should also be able to detect and access the webcam. It can even be used it with messenger applications for video chatting/conferencing.

I hope you find it very helpful. Thank you for using fixya.

Aug 17, 2011 | HP Pavilion dv6426us Notebook

1 Answer

How to get back my web cam drivers for hp dv9000au windows 7.... i used quickplay till i had windows vista... but nw since i have installed windows 7... i cannot access my web camera.... so pls help me...

Hi, Quick play would not work in Windows 7. When upgrading from Vista to Windows 7, some media programs are no longer compatible and will not be found in your Start menu. HP provides replacement programs for QuickPlay and other media programs with Windows 7 MediaSmart software. Plz go to below link and you will get all appropriate software?s of HP Mediasmart. In this link you need to download the drivers used in HP mediasmart webcam and all other stuffs. If you find this helpful then Plz vote for me..Dreamkam

May 23, 2010 | HP Pavilion dv9000z Notebook

1 Answer

My HP Pavilion Entertainment webcam issues

First uninstall the drivers and then download the latest bios update for your notebook from and then restart the computer.... then install the latest updated drivers for webcam from and check this will surely work.
If not then check for quickplay driver update too.
Another thing open task manager and then go to processes and check wethere you can find the webcam running or not if yes then right click and end the task , also check for the programs that might use webcam like if you have installed yahoo or skype messenger end the program task too.

Apr 10, 2010 | HP Pavilion dv9000z Notebook

1 Answer

Hello i have a hp pavilion tx2000 but my webcam doesnt work what can i do about it

Try reloading your webcam drivers. If you enter your device manager, look for imageing devices, if it is being seen by the unit, you may have a software problem.
Try, quickplay and see if you show it their.

Nov 10, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Downgrade DV9205

I understand that you have downgraded the operating system from windows Vista to Windows XP and you require the drivers for Webcam and Video drivers.

For the Webcam driver for Windows XP for Dv9205us model please go to..

for more information go to this page.

Feb 03, 2009 | HP Pavilion dv9000z Notebook

1 Answer

HP Pavilion dv9000 webcam Problems

You missing Quickplay software. Go to Hp Site and enter your product number. From driver section download quickplay and it will work fine. It will give U icon on desktop too.

Nov 15, 2008 | HP Pavilion dv9000z Notebook

2 Answers

Webcam problems

this is common problem among HP laptops, even i am getting the same issues every now and then. what to do? if this occurs, most of the time i just restart my laptop and it goes fine again after restarting. if its gone bad, i go ahead and reinstall my webcam driver. you can do this by:
  1. click on start, all programs and hit recovery manager.
  2. when the recovery manager wizard pops up, click on the advanced options button
  3. select software program re-installation and click next twice
  4. select HP Quickplay / DVD play (hp quickplay program includes hp webcam drivers as well). hit next twice
  5. restart your computer.
again, either restarting the computer or reinstalling the webcam drivers work for me. should work for you too.

Mar 17, 2008 | HP Pavilion dv9000z Notebook

5 Answers

Crystal eye webcam

Using HP webcam in Quickplay software:
1. Click on Start button, select All programs and click on Quickplay.
2. Within the Quickplay application, click the Video icon (Icon resembles, camera, music, and film).
3. Double click on "HP Web cam" or “USB Video device” in the Source column.
4. Now you could see your self on the screen.
Using HP webcam on Muvee Autoprocucer software:
1. Click on start, Select all programs and click on Muvee Autoproducer.
2. It will open Muvee Auto Producer. (Click on Trial version if it prompts.)
3. Click on Tools the top and select the Get Video from Camcorder.
4. You would see your self on the screen.

If the webcam does not show the picture you need to perform the below steps. If the webcam works, you need not to perform the below steps. Please ignore the below steps. However, I personally recommend you to save this email and if any time the webcam does not work or if it shows blank screen please perform the below steps.
Before we trouble shoot this issue let me explain the reason for this issue, HP has released new driver for webcam and the driver update process can’t be done automatically and as long as the old driver exists the webcam does not work, To resolve this issue First we need to uninstall the existing webcam from device manager. Then restart the notebook and install the latest driver to resolve this issue
Step 2: Steps to Uninstall the Webcam drivers from the device manager.
1. Click on start and click on Control panel.
2. Click on "the Classic View" on the top left side of the control panel.
3. Double click on the "Device Manager" icon in the list.
4. Click on + next to the Imaging devices. Now you would see one HP Pavilion webcam or more then one web cam listings under the Imaging devices.
4. Right click on each HP Pavilion web cam and click on uninstall. And confirm un installation if it prompts. (Click on Yes.)
5. Now the Imaging devices option should not appear on the device manager.
Note: If the HP pavilion webcam is not listed or Imaging device is not listed, in device manager you need to reset the Bios to enable the webcam. Once you reset the Bios the webcam will listed in device manager. Here are the steps to reset the Bios.
1. Restart the notebook.
2. Tap the F10 key as soon as the HP logo appears.
3. Using the arrow keys, navigate to Exit Menu, select "Load Setup Defaults" and select "Exit Saving Changes"
Step 3: Restart the notebook.
Step 4: Click on the below link and then click on Save button of the download window. Click on brows and then click on desktop then click on Save.
*we need to download the file to the desktop.
Step 5: Installing downloaded web cam driver (sp34746).
1. Double click on the downloaded file (sp34746) and follow the on screen instructions to install the file.
Step 6: Once the installation prompts you that the installation has been successfully completed. Now you need to restart the notebook.
Now check the webcam input in Quickplay software using the steps provided on the step no. 1. The webcam should work, if the webcam does not work please verify the below steps.
Step 7: Enable the Imaging services on the notebook.
1. Tap Window key(flag key on the keyboard) and R key on the keyboard, at once.
2. You would see the Run window on the screen.
3. Type SERVICES.MSC and hit enter.
4. You would see the services window on the screen.
5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
6. Click on "Start" button if it is stopped under Service status
7. Click on Apply and Ok.

Step 8: Now check the webcam in quickplay or Muvee software. verify the step 1 to know about how to use the webcam in quickplay or muvee.
If the still issue persists, Please check webcam name in device manager. If you see USB 2 Video device under the Imaging devices the webcam works properly (it means latest drivers have been loaded successfully). If you see the HP Pavilion webcam under the imaging devices, it means still the notebook is using old webcam drivers and you need to repeat the steps from Step 2:
Follow theses steps should help ya get back on line with your cam .

Good Luck, Have a great Sunday and a safe one.

Dec 02, 2007 | PC Laptops

Not finding what you are looking for?
HP Pavilion dv9000z Notebook Logo

Related Topics:

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP PC Laptops Experts


Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a HP PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides