Question about Creative Labs ZEN V Plus MP3 Player

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Mp3 player I bought a CreativeZEN Vplus mp3 player and it froze on me. It says rebuilding library it wont turn off and if i restart it it goes back to the same thing.

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Re: mp3 player

Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Posted on Jan 04, 2008

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if it keeps on rebuilding the library the disk had a bad spot on it try going in to recover mode and do a clean if that doesn't work do a format if that doesn't work download the latest firmware if that doesn't fix you will need a new hard drive or flash drive.

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Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

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