Question about Canon PIXMA iP4000 InkJet Photo Printer

3 Answers

Black cartridge does'nt write

I can only print in colours. Big black cartridge 3e does not write.

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  • purplepixie4 Dec 30, 2007

    All colours except the large black works - have tried everything and it worked before - baffled !!!!!!

  • antonio2333 Jan 04, 2008

    I inserted original black cartridge 3e, problem persists: colours allright and no black printing.

  • ZingersMom Jan 06, 2008

    I have cleaned and deep cleaned (several times), and the output from the 3ebk print head is streaked. I am currently using (and have always used) original Canon inkjet cartridges.

  • David Parrott Jan 21, 2008

    I have the same problem. Using OEM inks. They worked when I installed them. Packed printer away for international shipping (relocation) and when the printer was set up again, that cart wouldn't work. The other carts from the same supplier still work fine. Have replaced cart and still won't work. Can anyone suggest any physical cleaning options not covered by the maintenance option in the driver software?

  • NoahsMyBro Feb 09, 2008

    Same exact problem - have replaced ink cartridges, and cleaned and deep cleaned repeatedly. Absolutely no black output.

    I noticed the silver-colored circular dot on the printhead looks different on the black slot than on the slots for the '6' black, and colors. The other slots all have a spongy looking dot, while the silver-colored circle under the large, 3e Black cartridge looks more solid, less like a sponge, and more like a circular piece of foil.

    For whatever it's worth, I've also removed the cartridges and print head, and swabbed the various spots that ink traverses with rubbing alcohol and q-tips. Nothing changed, aside from my inking up a bunch of qtips.

    I wonder whether or not that's normal?

    The printer was recently given to me due to a different problem that I've fixed. (Always asked the user to press Resume, and still would never print after the Resume button was pressed.) For most of it's life it was fed 'XPrint' brand ink cartridges, not Canon-brand. I don't know if that's relevant to the problem.

    -- Steve



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I should have posted my solution a while back. Thanks, Noah, for the post and the reminder. I tried all sorts of things to solve the problem. Soaking in alcohol. Running in hot water (all things I found in various places on the 'net.) Finally found the answer that worked for me via a tip on Amazon. I have an ultrasound jewelry cleaner. Putting water in that and then putting the plugged print cartridge in for a good, long ultrasound cleaning did the trick.

Hope this will help someone else!

Posted on Feb 12, 2008

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I've fixed the exact problem on my printer.

Before spending $50 on a new printhead, after having spent $75 on new ink, I took the existing printhead and let it soak overnight in a bowl of rubbing alcohol.

I had my printhead standing up in the alcohol, so that the bottom of the printhead was completely submerged, but the top was sticking out of the alcohol - I don't know whether or not that matters.

The next morning, I removed the printhead from the bowl, stood it up on a paper towel with newspapers underneath, and let it air-dry for about 2-3 hours.

I then placed the printhead back in the iP4000 and reinserted all of the ink cartridges.

After that printing went perfectly again. All colors showed, including black.

(While the ink carts were out of the printer, I stood them up on a piece of paper, and slid something underneath them at one end so the print 'nozzles' would rest as flatly as I could get them, to try and avoid having the ink carts dry out overnight.)

Hopefully this might help you guys.

-- Steve

Posted on Feb 11, 2008

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The black ink u are using is not compatible with print head. i suggest u using original ink by buying original cartridge

Posted on Dec 30, 2007

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Posted on Jan 02, 2017

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SOURCE: 3e black cartridge not printing. Canon i860

Did you try another cartridge?

What can happen sometimes is that the print head can get blocked.
You can clean that by removing the print head from the printer. Do not touch the foil on the head or the print nozzles.

Boil some water, pour 1/4 of an inch (6mm) of water into a saucer, place the print nozzles in the water for a minute or so.

Take the print head out of the water and touch it on a paper towel to get the water off.

Reassemble the printer and see what happens...

Posted on Feb 21, 2010

  • 2306 Answers

SOURCE: printer won't print black ink

The black is always the first to wear out on the printhead. If you are using a refilled cartridge check the side of the cartridge, if you can see ripples near the hole at the bottom then the blotter material has been pushed up inside and can't contact the filter in the printhead. If all is good you will need a new printhead, QY6-0049-000

Posted on Feb 25, 2010

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