Question about 2wire 1800HG Router (RG1800HG00)

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Msn contact talk failure

I have a modem/router 2wire i could not talk with contacts on msn messenger,what could have caused this/ and how can i fix it?

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Re: msn contact talk failure

Can you access other website? If you can the problem is not on the router but on MSN

Posted on Dec 30, 2007

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-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

you may try this and see if this help solve your problem

Step 1: Shutdown the computer.
Step 2: Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and test the Internet connection.

if this still didnot work, maybe you need to upgrade the firmware of your router

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Log on to the routers interface and look for MTU size. Once you get there, reduce it to 1492. This will help.

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