The dog feed switch does not work--material gets caught when sewing and the entire face plate with bobbin,etc needs to be taken apart to release material caught inside. the dog feet switch does not adjust the dog feed--like it is not attached. Upon opening the face switch the first time--the inner workings of metal appear to have been scratched like filed--my husband thinks the finish work was not completed after putting parts together--I think it looks like it has been refurbished. When I purchased it, there was no manual and half the accessories that were to accompany the machine--were missing, Saddly, I did not realize this until months later--I used my old machine, sine I could not get the new one to work properly & it was during the holidays. So now--I am stuck with a malfunctioning machine & am gravely disappointed.
Find a local dealer who sells Janome. This machine and most Kenmore's are made by Janome. However I know theyb will charge $80 or so to ven lok at it. I have this same machine also refurbished and no big issues as yet except buttonholer foot was broken when I got it. Am still awaiting a new one a month later.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First unplug, then check to see if there is thread or fabric caught in the feed dogs, bobbin case etc. If, gently pull on the object to release it.. Be really gentle, because you can bend your needle shaft. Take your time by taking out your bobbin, and oiling, brushing lint etc.
Unable to locate much information about your make/model machine.
If your machine has the capability of dropping the feed dogs for darning or free motion quilting, check that the feed dogs are in the up position for sewing. Also, verify that the stitch length is set to at least #2. Any shorter stitch selection will cause the machine to advance the fabric so slightly that it will nearly sew in place.
Some machines also have a pressure adjustment for the presser foot. If the fabric you are sewing is very fine, the feed dogs may have difficulty gripping the fabric to advance it through the machine. You can add body to the fabric by including a stabilizer when sewing the fabric, ie a wash-away stabilizer.
This button simply reverses the action of the feed dogs of the machine. Remove the thread plate and all the mechanism (bobbin, bobbin holder, etc) you can in the bobbin area. This should give you a better view of the operation of the feed dogs. Rotate the machine with the hand wheel to see how it operates. Continue rotating the hand wheel and push the reverse button. See if you can spot what's preventing the feed mechanism from reversing its rotation. Hopefully it's as simple as material or thread buildup in the mechanism.
Check to be sure you have not inadvertently dropped the feed dogs on your machine. Dropped feed dogs are used for 'darning' or 'free motion quilting.' Below is info from Troubleshooting Manual:
Fabric does not feed through the machine The feed dogs are lowered. Use the feed dog position switch to raise the feed dogs. 81 The stitches are too close together. Lengthen the stitch length. 42 The wrong presser foot was used. Attach the correct presser foot. 179 The needle is bent or blunt. Replace the needle with a new one. 34 The thread is tangled. Use scissors, etc., to cut the tangled thread and remove it from the race, etc.
Hope this helps.
When the feed dogs are lowered they will not go up with just the switch. Try this, move the feed dog switch to the up position, then turn the handwheel 1 complete rotation. Voila they should be up. Let me know if it is solved. Chris