Question about HTC Touch P3450 Smartphone

4 Answers

HTC Touch Phone is hung up with the following message:

"This operation will delete all your personal data, and reset all setting to manufacturer default.Press Action to restore manufacturer default, or press other keys to cancel."

This message appeared spontaneously while phone was on but not while I was on a call. If I try to restore by depressing hidden button on bottom of phone this message goes off, only to reappear when I try to turn on phone again. If I remove battery and turn on phone the message again reappears. What can I do?!? Please help! Thank you, Michael

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  • alroda Dec 29, 2007

    same problem..cannot see anything on my screen..as soon as i touch it it goes dark...tried soft and hard reset neither work..only smart mobility sign appears and then it goes black..if i don't touch programs appear but i cannot touch it...

  • Anonymous Sep 27, 2008

    i tried to make a call but no operation was functioning, made restart and then black screen with text appeared: This operation will delete all Your data, and reset all settings .... etc. Took a battery off - nothing. Tried hard resetting with call, end call and stylos - nothing. Still same text, nothing happens what ever i press. Even action button did not work. 

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Hi,

I've got the same problem and I finaly succeed to fix the problem.
Here is how to proceed:
1- push the upper side "power button" and the right side "Photo button" at the same time with one hand (yes, I know it's hard ;-))
2- With the stylus, press the reset button (the hole at the lower side)
3- Before the evil message comes up again, put your stylus down and press the central button and the left directional button simultaneously, keeping the two buttons of action 1 pressed (it's besome harder!)
4- If you succeed to press this four buttons for a while, your cell phone should come to life again!

The good thing is that the flash memory has not been erased and the previous content is still available.
The bad thing is that my "Photo button" is now unusable and each time I press the "Power button" it acts as the "photo button" did before.
The solution is to associate "No action" to the Button#1 in the configuration menu.

Another side effect: each time I press the reset button, I've got again the evil message and I have to proceed like above to recover my phone.

Well I hope this will help you.
Regards,

Posted on Jan 09, 2009

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This is the clear storage advice if u want your phone to start up again the way it did when u switched it on the first time after u bought it aka manufacturer default,then just type in the code 1234 asked and it will restart and reload and will delete all ur previous memory and start up like a brand new htc....

Posted on Jan 25, 2009

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Here's what I did
I pushed all the buttons and shoved the stylus into the phone's rear-end simultaneously - worked!

Then it happened again, but the above method didn't work. In desperation, I banged it on the table a few times, and hit the on/off button. Finally re-booted

brute force prevails. but goingto get a nokia n95 now. HTC is hopeless
haha

Posted on Jan 15, 2009

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Fold a piece of paper in half and see if you can clean around the screen.

Posted on Jan 03, 2008

  • Rochelle Krahn Jan 03, 2008

    Go to HTC website and see if any software is available, redownload software to phone

  • Rochelle Krahn Jan 03, 2008

    consider reloading software via your cellphone provider.

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Dear mate try to reset your phone hard i.e"Hard Reset",
Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.

Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default,

Release the TALK and END buttons, and then press ENTER on your device.

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You can hard reset the device but this will erase all your information,contact and settings. The phone will reset to factory default.


  1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
  2. Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
  3. Release the TALK and END buttons, and then press ENTER on your device

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do these steps:

Remove the back cover and then pull out the stylus.

2. With the device turned on, press and hold the TALK/SEND and END buttons, then press the RESET button with the stylus tip.

3. Release the RESET button, but continue pressing the TALK/SEND and END buttons until you see this message on the screen:

This operation will delete all your personal data, and reset all settings to manufacturer default. Press Send to restore manufacturer default, or press other keys to cancel.

4. Release the TALK/SEND and END buttons, then press the TALK/SEND button to perform the hard reset, or press any other button to cancel the reset.

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  1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
  2. Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
  3. Release the TALK and END buttons, and then press ENTER on your device.

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Try a Hard Reset
Note: this will delete all data, so mack sure you have backedup anything you need to keep (ie addressbook, personal files)
Press and hold the left SOFT KEY and the right SOFT KEY, and at the same
time, use the stylus to press the RESET button at the middle left side of your device.
Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset
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Now Release the two SOFT KEYs, and then press the TALK (Send) button

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Perform a soft reset of your phone and then check if the camera works again or not? To perform the soft reset, insert the stylus in the reset pinhole. In case you get the same error after the soft reset, then you might need to perform the hard reset, but before hard resetting the device, bakup all the information (contacts, messages, appointments, calender entries) as all the data would be lost and phone would return to factory defaults. To perform Hard Reset:

1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
2. Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
3. Release the TALK and END buttons, and then press ENTER on your device.

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This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
  1. Pull out the stylus.
  2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
  3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
  1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
  2. On the System tab, tap Clear Storage.
  3. Enter “1234” and then tap Yes.
Hard reset (option 3)
  1. Pull out the stylus.
  2. Turn device OFF.
  3. While pressing the CENTER button, turn the phone on with the POWER button.
  4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
  1. Pull out the stylus.
  2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
  3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)

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This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
  1. Pull out the stylus.
  2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
  3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
  1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
  2. On the System tab, tap Clear Storage.
  3. Enter “1234” and then tap Yes.
Hard reset (option 3)
  1. Pull out the stylus.
  2. Turn device OFF.
  3. While pressing the CENTER button, turn the phone on with the POWER button.
  4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
  1. Pull out the stylus.
  2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
  3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)

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Hard Reset
Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
Release the TALK and END buttons, and then press ENTER on your device.
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.

Another way of clearing the device storage and reset all setings back to factory default settings is to use the Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so make sure to do a backup first.

Tap Start > Settings > System tab > Clear Storage.
Enter “1234” then tap Yes.


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