- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If all your internet windows appear closed, but the uninstall program is still complaining that they are open, you may have to kill the process. Press ctrl + alt + del. Select processes tab. scroll down the list and highlight and press end task on all that say iexplore.exe, firefox, chrome (if you use).
select Task Manager;
Goto the Processes tab (2nd one)
Find the Internet Explorer process [iexplorer.exe]
right click on it and select End Process Tree
then restart Internet Explorer
it will still be running in the background.
press cntrl + alt + del, select task manager.
Go to the process's tab and then click the heading image name once to alphabetize the process's.
Look for ieplorer.exe, select it and then go to the bottom right and click end process.
Click yes on the pop up.
Give it a minute or so and then check that there are no iexplorer process's running.
close task manager and reopen Internet explorer
1) Restart your PC 2) Logon and wait for the black screen to appear 3) Make sure your PC should be able to connect to the internet (black screen does not appear to affect this) 4) Press the CTRL, ALT and DEL keys simultaneously 5) When prompted, Click Start Task Manager 6) In Task Manager Click on the Application Tab 7) Next Click New Task 8) Now enter the command: "C:\Program Files\Internet Explorer\iexplore.exe" "http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX" Note this command assumes that you are using internet explorer as your browser, if not substitute your browser path and file details for those of iexplore.exe or use the Browser option of Task manager to locate it. 9) Click OK and your browser should start up and begin the download process 10) When prompted for the download Click run, the black screen fix program will download and run to automatically fix the issue. 11) Now restart your PC and the black screen problem will hopefully be gone.
If it still does not work, before running the Installer, press Control + Alt + Delete (delete, not backspace) and then click on Task Manager. Once in Task Manager, select the "Processes" tab, look up iexplore.exe (NOT explorer.exe), right-click it, then select kill/delete. Run installer again.
iexplore.exe should not be disabled, required for essential applications to work properly. http://www.liutilities.com/products/wintaskspro/processlibrary/iexplore/ see also if it's the real one or just a virus masquerading as that file.
Press ctrl+alt+delete together to open up the task manager. In task manager go to the processes tab. in the processes tab scroll down to find iexplore in the list. right click on iexplore and click on end process and confirm end attempt a installation again
Please note that I am using Windows XP so Vista may be slightly different but mostly similar.
Press Ctrl+Alt+Del and open the "Task Manager". Click "Processes" tab and check the box next to "Show processes from all users". Look for the file name of the web browser you are using and here are two common web browsers.
Microsoft Internet Explorer - iexplorer.exe (If you close explorer.exe by mistake, Windows XP users can go to "Applications", "New Task", and type in "C:/WINDOWS/explorer.exe" or Vista users can simply log out and log in through the task manager.) Mozilla Firefox - firefox.exe
If you use a different web browser, right click the shortcut for your web browser and click "Properties". The file name will be after the last slash ( \ ) in the target box. File names usually end with ".exe".
Click the file name when you find it and click "End Process" but before you do, you are most likely viewing this with a web browser so this window (and all other windows for your web browser) will close as soon you end the proccess. This means make sure you finish what you are doing and be ready for it to close.
Are you using Windows for your OS? If so, try to open up the Windows task manager, then click on the PROCESSES tab, then look for the "iexplore.exe", click it, then click END PROCESS...see if it works...if it does not show, then try restarting your PC...