Question about SanDisk Sansa e250 MP3 Player

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It never finishes the refreshing of its data base.

My sansa e250R MP3 can be activated and deactivated, but it is not sensed by the computer and it does not finish refreshing its data base after each activation. The MP3 when activated shows the normal logos and moves to the "refresh data base screen" and begins to refresh. It never makes it past 1/8 of the way. This all started three months ago after I had added music to it. I have tried leaving it untill the batteried die. I have tried leaving it overnight while in a charger. I can't get to my music on my Mp3. Please assist me.

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Re: It never finishes the refreshing of its data base. - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

You Have To Update Your Firmware

Posted on Feb 01, 2008

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My sansa e250r mp3 player keeps freezing on the refresh database screen. I can't do anything. What can i do?


You could try, resetting the e200 series player as told in next link:

If that won't help, updating the player should be performed.
In next page is showed how to use the Sansa Firmware Updater:
Before updating, backup the content from the player to your computer !

If you need more help, just add a comment in this answer.

May 01, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Refreshing database

User guide for Sansa e200R:

Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:

1. Reset the device as described on the site of Sandisk.

If resetting didn't solve your problem
2. Update the firmware.
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
2.2 Follow the instructions "update the firmware" for sansa e200 series:

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I have a Sansa E250R MP3 player. I had the unit

some where on the device it should hve a reset button that you have to press with a pin or somthing try that

Jul 13, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk sansa clip mp3 player

i need to know how to refresh data base

Nov 20, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Refreshing data base

Download this file:

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.

1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

Jun 23, 2008 | SanDisk Sansa c140 MP3 Player

1 Answer

Sansa e200 mp3 player -hung

Hi , can you connect to pc computer for scan anti virus clean and heal viruses.

Jan 22, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Refreshing data base

It refreshes the database to build the menu for you to navigate.

Your device may have corrupt data in it and therefore takes longer than normal to build the library.

You can format the device to remove everything, and then re-transfer them to see if that helps.

To format in My Computer>Device Name (e250)>right Click and select format.

Best of Luck.

Oct 12, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

SanDisk Sansa e250 MP3 Player

First switch your USB control to MSC. Then turn off your mp3 player and activate the hold icon. Then turn it on while holding the record button with hold icon still being activated. then it will go to recovery mode. Now plug your sandisk into the computer and wait until it says RECOVERY COMPLETE...PLEASE DISCONNECT or when it just says for you to disconnect. This worked on my sandisk, and it hopefully work for you.

Jan 13, 2007 | SanDisk Sansa e250 MP3 Player

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