Question about RCA 27R411T 27" TV

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Tv had burning smell and picture was shrinking on sides.

I was in other room when i heard alot of clanking. it stopped i went into living room and my screen on tv was shrinking on sides and there was a terrible burning smell. i immediately unplugged tv. i bought this tv a little over a year ago. is there anything i can do. a tv should last longer than that.

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Re: tv had burning smell and picture was shrinking on...

Hello dcook,

Yes, you are right. A good quality TV set should last for a few more years. Unfortunately I do not have enough information from your description of the problem to even try to make an educated guess of what could be wrong with your TV set. There are many possibilities. There are also a few things you can do to fix the problem: 1.- The obvious first: Check with the manufacturer or place of purchase if the item is still under warranty. The user's manual always offers assistance phone number(s). I do not know if you have extended warranty for the set, if so, that will pretty much take care of the problem. 2.- Contact a reputable, licensed/insured repair company to give you a repair estimate. There are many repair companies nowadays that will go to your home, troubleshoot the problem, give you an estimate and even sometimes repair it on site. A lot of them will reimburse you the cost of the estimate/service call if they repair it. Try to get at least two opinions/estimates for your protection.
Hope this helps. Let me know if we can be of further assistance.


Posted on Dec 29, 2007

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