Question about Brother MFC-845CW multi-function All-In-One InkJet Printer

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Error messages My father-n-law had a paper jam, then cleared it. ever since, it gives an unable to print 50, and then sometimes and unable to print 30 messages. i saw something on your website about how to check the encoder, but i can't read the instructions. can you help? the printer is a brother mfc-845cw

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Re: error messages

Same issue:

Posted on Dec 30, 2007

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SOURCE: error messages

I can't help directly but if you go here to the (Australian) support site

you may find your answer.

Note You may need to contact them direct to get your answer.

Good luck.

Posted on May 11, 2008

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the encoder strip is probably out of its socket. its a long mylar strip that goes from one side to the other, and goes underneath the printhead.

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"Machine Error 30" (or "Unable to Print") indicates either a simple problem such as a paper or part of a paper stuck inside the machine, which of course is solved by opening the machine as much as possible and remove the reason for the jam.
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Jun 02, 2009 | Brother MFC 240C All-In-One InkJet Printer

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I got one of these from a friend who couldn't get theirs to work. I got an error message that alternated between "print unable 50" and "print unable 30". I called Brother and checked on-line for a solution. Nothing helpful. So I took it apart, (after unplugging it from the power outlet), just a few screws and snap locks really, wasn't too hard. When I got the black case, the body of the MFC, off I found a clear guide ribbon that rests in a track on the back of the print head resting on top of the print-head assembly. I put the ribbon back in the track and reassembled the MFC. I think a bad paper jam pushed the ribbon out of the guide track on the print head . All the errors are gone. There are no instructions for the dis-assembly, but its not hard.

a18573f.jpg The screws, (8-10 screws in all), aren't hard to find, just the two screws hidden under the open hinge as shown here. You have to unplug some circuit connectors too. This method is best done by someone comfortable with taking the MFC apart.

Or if you have small hands, you could probably get it to catch with your fingers in the opening for the print head as shown above, but I didn't get it repaired that way. Good luck. Post the results if you try to fix it.

Sep 18, 2008 | Brother Multi-Function Center MFC-240C...

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Printer ERROR "Unable to Print 50! Unable to Print 30!" ???


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Error messages

I can't help directly but if you go here to the (Australian) support site

you may find your answer.

Note You may need to contact them direct to get your answer.

Good luck.

May 11, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Error message 50 and 30

same issue:

Apr 04, 2008 | Brother MFC-845CW multi-function...

1 Answer

Brother Print Unable 50 Error

No ;-)

The encoder strip switched off the ph and has to be set into place again.
see here how to fix it:

(enlarge the browser window to see pics somewhat better)

An advice:
when you have set the encoder strip in pos. again stick some scotch tape on the top of the ph cover where the strip runs thru to prevend the slipping off again on next paper jam ;-)

Mar 29, 2008 | Brother DCP 130C All-In-One InkJet Printer

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