Try resetting your phone by following these instructions from Apple:
http://support.apple.com/kb/HT1430
If it still doesn't work, you may have to take it into the Genius Bar
in an Apple Store for them to help you. You can make an appointment on
their website by going here: http://www.apple.com/retail/geniusbar/
Testimonial: "Wow what a great response! Thanks for all the help. I took my phone to the Genius Bar and they helped me."
Not sure what you mean exactly but you can reset the iPhone several ways. hold down the power button until you see the slider for turning off the iPhone. Another way is to hold power button and home button at the same time for several seconds, it will reset the iPhone.
Maybe you mean put the iPhone back in factory setting? That would be "restore" you can do that through iTunes, if you do this through iTunes and your iPhone is Jailbroken and unlock, it will become un-Jailbroken and locked, just be aware.
Which version?
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It's a 3G S
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