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DVD burner doesn't recognize DVDs

I have a MAD DOG DVD burner that simply won't recognize DVDs. It has no problem with CDs, but it reads the drive as empty if a DVDs put in it. I've follow all the MS troubleshooting steps, but came to a dead end, the Device Managers shows no problem, and I shut down all other programs and a number of the non-essential services, but that didn't do anything either.

Thanks

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  • Anonymous Jan 21, 2008

    my dvd drive no longer recognises discs as well. when a disc is insertred, either cd or dvd, the drive does not play it or even recognose that there is a disc inside it. i have gone through all of the troubleshooting suggestions but nothing works. the device manager says there is nothing wrong with it.

  • BMECK Mar 26, 2008

    My Sony DVD RW DRU 510A is no longer recognizing DVD that are put into it. It used to work fine. It does recognize CD's with no problem. I have updated drivers, checked Device manager which says it is working fine, tried other "fixes" and still it will not work for DVD's. What can be done?

  • Anonymous Apr 30, 2008

    Hp Movie Writer plays audio cds but will not recognize dvds or data cds, rendering the movie writer worthless. Help! Hp support was a flash in the pan.

    1. reinstalled twice

    2. tried changing the registry per direction from hp

    3. tried different types of cds cd-r, cdrw, dvd, dvd-r

  • Anonymous Sep 24, 2008

    the case is same with me too.

  • Anonymous Nov 06, 2008

    Same issue with the Mad Dog Multimedia DVD Drive THIS CAME AT A WORSE TIME !

  • chrstom Nov 26, 2008

    same problem here too

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