I have a MAD DOG DVD burner that simply won't recognize DVDs. It has no problem with CDs, but it reads the drive as empty if a DVDs put in it. I've follow all the MS troubleshooting steps, but came to a dead end, the Device Managers shows no problem, and I shut down all other programs and a number of the non-essential services, but that didn't do anything either.
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It could be lower quality media that the drive does not like for 16x writing. I would try a higher quality blank DVD. It could also be the software you are using. I recommend imgburn from http://www.imgburn.com/ which is a great little free app. This program is a very no nonsense burning app without the bloat of most other programs.
If you buy a single or 5 pack of high end media and use imgburn yet it still will not burn at 16x speeds I would contact Mad Dog as you may have a bad drive.
Here is a link from Microsoft for unrecognized external devices. Click on the "Fixit" button to install the registry patch. Hopefully this will get you going. Best of luck.
Sounds like the drive could be going bad. The way the laser reads DVDs vs. CDs is different, that is why you are able to read one, not the other. I had this happen to me, except the opposite. It could read DVDs, not CDs. Had to buy a new one, and all is well.
According to http://www.mdmm.com/spec.php?productid=160 (check the requirements tab, note that it doesn't work on firefox due to bad coding), it only supports Windows 2000 and Windows XP (even though it doesn't say so, it's likely it's also supported by Windows 98 and Vista) but unless someone made drivers for mac os x, it doesn't look like it'll work.