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DVD burner doesn't recognize DVDs

I have a MAD DOG DVD burner that simply won't recognize DVDs. It has no problem with CDs, but it reads the drive as empty if a DVDs put in it. I've follow all the MS troubleshooting steps, but came to a dead end, the Device Managers shows no problem, and I shut down all other programs and a number of the non-essential services, but that didn't do anything either.


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Re: DVD burner doesn't recognize DVDs - CD & DVD Burners


Posted on Jun 15, 2008

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Does not read Cds or DVDs

most sony CD and DVD players have a digital signature design to play CDs and DVDs that are original and licensed. some CDs or DVDs dont work since the player does not recognize or scan any digital signature embedded in the CD or a DVD. 2nd, lens problem causes most players not to read CDs nor DVDs. you can try to buy CD or DVD lens cleaners to have your lens cleaned.

Nov 01, 2010 | Sony CD & DVD Burners

2 Answers

Cannot get my computer to recognize a dvd burner I just installed

Make sure your jumper settings are correct. If it's your only drive, set it to "Master" if it's a second drive set it to "Slave"

Mar 26, 2010 | Mad Dog Multimedia MegaSTOR...

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Do I need software to get my comp to recognize a new Mad Dog Multimedia external DVD/burner drive?


Depending on which version of windows you are using, you might need to install the drivers for the device.

I know XP and older versions have a mush smaller internal driver database than windows vista or windows 7.

You don't necessarily need to install software to operate the device, just need the driver installed, then your computer will recognize the device.

Hope this can help you.

Kind regards

Nov 15, 2009 | Mad Dog Multimedia (MD16XDVD9) DVD±RW...

1 Answer

Writes to 8x dvds but not 16x dvds. Why?

It could be lower quality media that the drive does not like for 16x writing. I would try a higher quality blank DVD. It could also be the software you are using. I recommend imgburn from which is a great little free app. This program is a very no nonsense burning app without the bloat of most other programs.

If you buy a single or 5 pack of high end media and use imgburn yet it still will not burn at 16x speeds I would contact Mad Dog as you may have a bad drive.

Aug 22, 2009 | Mad Dog Multimedia (MD16XDVD9) DVD±RW...

1 Answer

My Mad Dog Dominator 5-in-1 External CD-RW+DVD-Rom doesn't work.

Here is a link from Microsoft for unrecognized external devices. Click on the "Fixit" button to install the registry patch. Hopefully this will get you going. Best of luck.

Jul 04, 2009 | CD & DVD Burners

1 Answer

Dvd burner drive E:\

Are you absoulutely positive that yours is a dvd burner as well as a cd player?? Not being a wise guy, I am serious, sometimes it can be something simple...Steve

Jun 13, 2009 | Dell (M6790) DVD RW Burner

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Can operate with CD ROM's. Won't recognize DVD's.

Sounds like the drive could be going bad. The way the laser reads DVDs vs. CDs is different, that is why you are able to read one, not the other. I had this happen to me, except the opposite. It could read DVDs, not CDs. Had to buy a new one, and all is well.

Apr 22, 2009 | Pacific Digital Mach 16x8x16x Double-Layer...

2 Answers

MacBook and Mad Dog Multimedia Compatible?

According to (check the requirements tab, note that it doesn't work on firefox due to bad coding), it only supports Windows 2000 and Windows XP (even though it doesn't say so, it's likely it's also supported by Windows 98 and Vista) but unless someone made drivers for mac os x, it doesn't look like it'll work.

Dec 17, 2007 | Mad Dog Multimedia (MD16XDVD9) DVD±RW...

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