To johnkeys 2008 - I have the exact same problem that you have. In spite of what 2,155,0 says, I know that the machine is connected to my computer because I can print and copy. I just can't scan and it's making me crazy. I hope both of us get a response that works.
Karen - kalina919@yahoo.com
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I just installed a Canon MP240. I am able to print documents but when I attempt to scan a photo I...
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I just installed a Canon MP240. I am able to print documents but when I attempt to scan a photo I get this error message: "Cannot communicate with scanner. Cable may be disconnected or scanner turned off. Check status. Scanner driver will be closed." During installation, I received repeated messages that there was an error in installation. But after repeated attempts nothing changed. How is it that I can print and not scan? What should I do?