Question about Viking 31 in. DECU165 Electric Cooktop

1 Answer

Electric Burners Turn On, Off, On, Off

My electric burners get hot, turn off, get hot, turn off. Is this how it is suppose to work? When I turn the burner to a lower setting, it will turn off. Whats the problem? Thanks.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers

The burners are halagen they are supposed to work that way but dont use them without a pan on them to reflect the heat back to the sensor to prolong their life

Posted on Dec 30, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Two burners on thermador cook top turn off by themselves

It is common for electric coils on a range top to click/on/off. They are suppose to reach a certain heating range and when satisfied, they go neutral and when the demand for heat is needed, they become energized again.

Feb 09, 2018 | Thermador Cooktops

1 Answer

One of the burners on my Jenn-Air electric cooktop does not turn on and get hot. 3 burners do work. Any suggestions?

the contact may be loose but most likely the burner needs to be replaced. the one you use the most usually goes first, and not getting hot enough is the common indicater of a shot burner

Jul 09, 2009 | Jenn-Air 30 in. CCE3401 Electric Cooktop

1 Answer

Viking 30" gas professional series cooktop sparking problem

And before that Most likely one of the ignition switches (they are under knobs) got shorted possibly due to spilled liquid or a cleaning stuff sprayed on. In that case it should stop sparking after a switch drys. Still no go replace the spark control unit.

Kindly rate the answer

Jul 06, 2009 | Viking 31 in. VGSU101 Gas Cooktop

1 Answer

Cooktop will not get hot

wire conections to ct from house wiring may be loose check conectors

Dec 24, 2008 | Jenn-Air JED8430 Electric Cooktop

1 Answer

Burners of electric cooktop not getting red hot

Sounds like you have a bad surface heat controller.
Nothing to do but call a hands on tech to replace a part.

please remember to leave a rating before you sign off

Dec 11, 2008 | GE 30 in. JP340 Electric Cooktop

1 Answer

Burners on JP326 electric not heating

Sounds like breaker tripped so no 220 to unit. Reset breaker. The burner switch you first turned on probably blew out and needs replacing, so don't turn it on again. If all else works ok, then that is it. Unless you are handy you may want to call the repair man.

Nov 30, 2008 | GE 30 in. JP326 Electric Cooktop

1 Answer

All 4 burners stopped working - circuit breaker ok

How old is this cook top stove? Does it require replacement?

Jun 11, 2017 | GE 30 in. JP385 Electric Cooktop

Not finding what you are looking for?
Viking 31 in. DECU165 Electric Cooktop Logo

Related Topics:

221 people viewed this question

Ask a Question

Usually answered in minutes!

Top Viking Cooktops Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Lawrence Oravetz

Level 3 Expert

10045 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

18321 Answers

Are you a Viking Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides