Question about Canon PIXMA MP160 All-In-One InkJet Printer

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Paper feed issues

Parer feeds down about 1/2 inch, either doesn't feed anymore or gets caought on right side and doesn't feed anymore. rollers cleaned, turned printer upside down, in case anything dropped in. Help.

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  • Anonymous Jan 02, 2008

    paper will not feed through

  • jegnertto Jan 24, 2008

    I have the same problem.  I have done nothing to solve it.

  • luckylorra Feb 25, 2008

    The paper doesn't feed. A wet spot (clear) appears on the bottom center of the paper.

  • Anonymous Feb 26, 2008

    Exactly same symptoms here. Looks like paper is blocked by something, but nothing visible

  • Edaru Feb 27, 2008

    Same problem here.

  • 2428 Mar 15, 2009

    my alarm keeps coming on saying paper is empty, but there is paper in the printer, and it also feeds half way and gets stuck please help I have a project that must be completed within 24 hours

  • sojnol May 11, 2010
  • Anonymous Mar 17, 2014

    I'm getting dark smudges on my paper, how can you clean paper feed roller rollers

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8 Answers

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Yeah i tried the cardboard as well...it didnt work first time. but as i had no other choice, i did it 2-3 more times and eventually i heard a lot of noise and to my surprise my mailbox key popped out covered in ink...
so the cardboard seems to be the magical solution. not only does the printer work again but i also found my key!
=)

Posted on Apr 10, 2008

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Putting a piece of thin cardboard through really worked!!!! Thank you!

Posted on Feb 17, 2010

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Took the suggested solution but this time I just shoved the piece of card board from a writing pad through when it wouldn't feed a stiff piece of paper through it. After that it worked perfectly. Thanks.

Posted on Mar 02, 2008

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It worked. After I jammed the magazine cover into the printer a half a grape came out. I fed it through again and another half a grape came out.

You are a genius. Why doesn't Canon recommend this fix?

Because they want you to buy new printers every 6 months!!!

Posted on Feb 29, 2008

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  • 29 Answers

Don't know if it's the same problem i had but its maybe worth a try. My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print.
Yesterday someone replied to my problem, i tried it this morning and its fixed 1st time.
Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through! and hey presto it worked for me, everything printing fine now

Posted on Feb 29, 2008

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  • 25 Answers

Fiend your solution direct from Canon. Here is your solution...

paper feed issues - 75aba9d.jpg3f22050.jpg

http://www.canon.com/printer/prob676ijt65/solution

a2

Posted on May 21, 2009

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Thanks for that,,,, Was getting really frustrated with the printer as I knew somthing was stuck but i couldnt see it...Followed what you all had done and hey presto....10 cents came out...I used a manila folder to feed through and had to do it abut 3 times...thank you so much for the ideas
Cheers

Posted on Oct 11, 2008

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I had the same problem, at first it didn't work but after about 10 tries with a magazine cover out popped a toe nail, then after 15 more tries with a manila envelope out popped a quarter, time to do some laundry!!!!

Posted on Sep 24, 2008

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1 Answer

I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


Issue: More than one sheet of paper feeds while printing


Solution: Clean the paper feed rollers using the MX300 operator panel

sikaku.gif Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the l_mark_s.jpg or r_mark_s.jpg button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

Dec 25, 2010 | Canon MX300 Office All-In-One Printer

2 Answers

The printer wont load the paper in anymore it will grab it on the left side but not the right


Please help me here. What model printer are you using?

Does it have multiple paper trays?

More then likley, the paper feed rollers are either worn or contaminated with paper dust and are not letting the paper be grabbed and pulled from the tray properly.

It could also be the paper pick solenoid not mechanically pushing both sides of the spring loaded tray up into the paper feed roolers. Or in the case of a true paper tray, preventing both sides of the tray from lifting with the same force.

Don

Oct 17, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper does not spool all the way into the printer. it goes in a couple of inches and we can hear the maching trying to load it fully but the paper doesn't move. we get an error message 'paper blockage' but...


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

May 02, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Paper is being pulled in on the right side and getting crumbled


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Apr 26, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Allignment is off on a lexmark x6150


Most of the Lexmark printers (including the Z- and X- series) pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):

Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).

Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print the self test page.

Please follow the steps given below to perform the self-test:

1. Press the "Options" button 9 times. "Maintenance/Align" should now appear in the display screen.
2. Press the "Right Arrow (+)" until "Test" appears.
3. Press "Select."

You should see text followed by a thick 1-inch black bar. Under this bar, should be a process gray bar about a 1/2-inch thick. Below this line should be a set of railroad like bars of cyan, magenta, and yellow.

Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 14, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

Lexmark x5250 doesn't feed paper??


Is the feeder completely stopped feeding the paper then its hardware issue
you may need it to service however you try these steps :

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.



Apr 02, 2009 | Lexmark X5250 All-In-One InkJet Printer

1 Answer

I had a paper jam ,I removed the jam now I get a error message that says E3 and the paper goes down about two inchs then stops going down and the E3 come up is continues to make noise like itis still going...


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Jan 27, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

On a Canon MP 460 printer, the paper will not feed in straight causing constant paper jams.


If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the printer is powered on and remove any paper from the Auto Sheet Feeder (ASF).

  2. Press the <Menu> button.

    mp460_copymenu.gif

  3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.

    mp460_maintenancesettings.gif

  4. Use the right / left cursor button to select [Maintenance], then press <OK>.

  5. Perform the paper feed roller cleaning three times.
    1. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    2. When prompted to start roller cleaning, use the up / down cursor button to select [Yes], then press <OK>. (The paper feed roller cleaning starts.)

  6. Check if the paper feed roller cleaning procedure resolved the issue.
    1. Load a sheet of letter-sized plain paper in the ASF and open the paper output tray.
    2. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    3. Use the up / down cursor button to select [Yes], then press the OK button. (Paper will be fed.)

  7. If paper is not fed properly, repeat step 6 up to three times.

Oct 21, 2008 | Office Equipment & Supplies

1 Answer

Canon PIXMA MP600 printer - paper feed


Issue: Paper feeds skewed
Solution: Clean The Paper Feed Rollers Using The Operation Panel - MP600

Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.

  3. Press the <HOME> (A) button.

    mp600_home_scroll.jpg

  4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the <OK> button.

  5. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Maintenance], then press <OK>.

  6. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

    mp600_rollercleaning.jpg

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2.

  9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

    mp600_rollercleaning.jpg

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)

    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif
The above illustration shows a PIXMA MP500

Cassette

mp_500_cassette_feed_switch_led.jpg
The above illustration shows a PIXMA MP500

Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click here to return to step 2

May 31, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Paper Jam issue


Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Mar 06, 2008 | Lexmark X2500 All-In-One Printer

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