Media Player and media center not wor...

Dec 26, 2008

-   Windows Media Center can't detect a DVD in my drive either, although the DVD plays in my regular DVD player (not the computer). I have a Toshiba Satellite laptop and Vista.-   Guest

Feb 01, 2008

-   Every time I put a dvd into the drive Windows gives me the message: Windows Media Center cannot detect a video DVD in the DVD-ROM drive. Insert a video DVD into the drive. I have of course already done this. I purchased this laptop new back in May of 07. I have downloaded some softwares since purchasing it so I know that it was working. I just don't use the rom all that often so I don't know when it decided to quit. I have a funny feeling like there is something wrong with Windows and not the computer because I can feel and hear the DVD ROM starting up. Gateway tried to help me out but finally just told me to send the laptop back to them and they would fix it. I use my laptop every day and haven't found a time when I could do without it for the 3 week period that they said was an aproximate time frame for repair. If there is something simple that I can do at home to try to fix it I would love to try. Gateway logged into my laptop (hacked I guess) and the person checked some setting and it still did not work. I check Microsoft's website occassionally to see if anyone else is having this specific problem and as of yet have not found anyone....I did switch to Firefox browser a few months ago and thought that maybe this was the problem. Firefox let me download a Media Player plugin but that did not help. I have tried using Internet Explorer and not Firefox and it still does not detect the DVD, I have purchased a new printer and it doesn't detect the software installation disk for that either. Hope this helps. Format is Vista.-   Sarat