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Jabra vbt185z, light stays on, won't connect to phone

I have a relatively new (less than two months old) Jabra vbt185z bluetooth headset. When you press the button on the side to turn on the unit, the light stays on, but it won't actually connect to the phone. Had been working fine until just a couple of weeks ago.

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  • Anonymous Jan 17, 2008

    I can not complete the pairing, because it is asking for numeric passkey, which I do not have.

  • Spydurwebb Jan 17, 2008

    I re-paired the headset to the phone and it works fine. It did require entering the passkey, which came with the initial instructions from Verizon.

  • Anonymous Feb 14, 2008

    same problem

  • Anonymous Feb 18, 2008

    I need the passkey to re-pair the bluetooth device with my phone. I no longer have it. How can I get it?

  • Anonymous Mar 08, 2008

    Exact same problem. Light stays on but doesn't connect. The headset/phone is only a few months old.

  • Spydurwebb May 14, 2008

    A lot of times the numeric password is something simple like 12345 or 99999. You can check with your service provider and they should be able to give it to you.

  • fa4prez May 20, 2008

    the problem i have is that i want to switch my headset to another phone. i deleted the headset from my old phone, and no my new phone can't find it.

  • Anonymous Sep 01, 2008

    we fully charged headset turned it on but the light just flashes it dosen't stay a solid blue we got it to go to the pair once and put the 0000 infor the pass word and it denied it so I tried again and it did the samething

  • patrickamaho Sep 06, 2008

    My jabra vbt185z will not connect to the phone when the light is one.  I have tried pushing every combination of buttons and it will not connect.  I think it is defective.

  • lwbbsvc Dec 29, 2008

    what is the passcode to connect the head set I can't remember

  • DDickinson
    DDickinson Mar 04, 2014

    Jabra connects for a quick second then disconnects.

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9 Answers

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My head set had another pin code other than 0000 when I recieved the unit which made it dificult to connect. I learned how to reset it to the default pin of 0000 which allowed me to sync it with my phone. After using it for a month or so my phone requested the pin again.I entered 0000 and once again would not accept the pin. I had to retore the default pin again and it works just fine. Here are the instructions. Plug your vbt185z into the wall charger and while connected press down and hold the center blue button untill the light comes on.(about 30 seconds)Unplug the the ear piece and turn the unit on.Now enter pin 0000 and your phone should accept the pin.

Posted on Mar 01, 2009

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Passkey is 0000

Posted on May 14, 2008

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Jabra VBT185Z , 0000 PIN WORKED FOR ME WITH A SPRINT PHONE A900 BY SAMSUNG

Posted on Sep 13, 2008

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Posted on Jan 17, 2008

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I have the same problem. I uninstalled the bluetooth device from my phone and reinstalled the bluetooth device to my phone again. The passcode on my bluetooth box is 0000. To reinstall the bluetooth to your phone you will have to make sure the bluetooth is turned off and phone turned on. Then you turn the bluetooth on and a message should appear on your phone that asks you if you want to pair the bluetooth device. You select yes and when the password prompt displays, enter in 0000. It should pair up no problem. The key to this problem in uninstalling the bluetooth device and reinstalling the bluetooth device again onto your phone. Hope this helps!

Posted on Oct 20, 2008

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I have a palm centro and a bluetooth ear device labled Jabra vbt185z. I need to get my passkey. Can you help?

Posted on Feb 22, 2009

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MY jABRA HAS WORKED FOR ABOUT A MONTH,

NOW WHEN i TRY ANSWERING A CALL BY PRESSING THE LIGHTED BUTTON IT REJECTS THE CALL.

iF i OPEN THE PHONE COVER DURING A CALL THATS COMING IN, THE HEADSET DOES WORK???

ANY SUGGESTIONS

CRIS

Posted on Sep 20, 2008

Try using 0000 - I purchased this same headset and didn't have the instructions with me. My IT Dept. suggested using the generic code and it worked for me.

Posted on Jun 03, 2008

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1 Answer

How do you pair blue tooth to Jabra VBT185z


it auto pairs .
set mobile phone to bluetooth on
finger click on blue tooth and select discover bluetooth devices
you should see mobile phone detect jabra vbt185z
then pin is 0000 if asked
http://uswww03.gnnetcom.com/jabra/verizon/vbt185z/Datasheet_VBT185z.pdf

Oct 19, 2015 | Jabra Radio Communications

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I have it pair to my I phone ----but I lost my manual what are the buttons for?


Hi,

Follow the instructions mentioned below to resolve the issue:


  • Charge the headset
  • Charge your Jabra VBT185Z until the solid LED turns off
  • (approximately 2 hours)
  • Turning the headset On and Off
  • Press the answer/end button until you see a burst of flashes on the
  • indicator light (LED) to turn your headset on or off.
Headset Pairing Readiness Instructions:

1. Fully charge headset for two hours.
2. The headset will automatically go into pairing mode if no device has
been previously paired.
3. Set your mobile phone to 'discover Jabra VBT185Z'.
4. Enter passkey or PIN = 0000 (4 zeros), then press Yes or OK.

For online pairing assistance visit www.verizonwireless.com/bluetooth.

Hope the above steps allows you to resolve the issue. Please revert back for any further clarification.

Regards

Anand

May 10, 2011 | Jabra VBT185Z Bluetooth Headset

1 Answer

Need manual for jabra VBT185Z


Try this link to the Jabra website:
http://www.jabra.com/sites/Jabra/GNimages/Products/WirelessHeadset/BT2010/Documents/UM/VBT185z_UM_6198.pdf

You'll need to have Adobe Reader or other PDF reader installed.

Good luck!

Feb 23, 2011 | Jabra VBT185Z Bluetooth Headset

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Go to this site, and it will walk you through each step to connect your particular Jabra headset with your cellphone. Choose the headset, and then at the next page, choose your phone. Moving your mouse over each step will change the picture to what you should be seeing on your phone at each step.
http://jabra.pairx.co.uk/ Pls come back and let us know if this solved your problem.

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How do I get my Jabra VBT185Z into pairing mode?


Turn on paring by pressing and holding center (blue button) until LED is solid blue.
Headset goes into pairing mode (unless already paired). Set your phone t "discover Jabra VBT185Z."
Enter PIN, "0000"

Good Luck!

Jan 02, 2010 | Jabra VBT185Z Bluetooth Headset

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I have a jabra VBT185z and lost the passcode since moving. Can you help me?


Go to this site, and it will walk you through each step to connect your particular Jabra headset with your cellphone. Choose the headset, and then at the next page, choose your phone. Moving your mouse over each step will change the picture to what you should be seeing on your phone at each step.
http://jabra.pairx.co.uk/ Pls come back and let us know if this solved your problem.

The passcode for Jabra bluetooth is 0000

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http://jabra.pairx.co.uk/ Pls come back and let us know if this solved your problem.

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With headset off... turn on bluetooth search from the phone.
Hold on button on headset until light turns solid blue. Then search for connection from phone. (code is 0000 (4zeros))

http://www.jabra.com/Sites/Jabra/ap-en/headsetsupport/pages/Knowledgebase.aspx?kbid=ee68a9ea-df26-4882-a7f8-a6cbcc42345c

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