Question about Acer Aspire 5630 Notebook

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Can't turn it off

I have an Acer Aspire 5630 laptop and it froze when i was ripping a CD onto the computer so i turned it off and now just a black screen with the mouse cursor appears. It won't let me turn it off to try and put it into safe mode, the power button won't turn it off. Please help! Oh, and Merry Christmas :)

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  • KatePalmer Dec 29, 2007

    Great, thank you so much for your help, and have a nice new year too!

  • suzrut2003 Sep 18, 2008

    I held the power button down for 10 seconds and it did turn off.  Next time I used the lap top the same thing happened.  I get a black screen and nothing works.  The only way to shut down is hold the power button down for 10 secs or take the battery out.  If I am working and leave it and come back, I have to do this to get rid of the black screen.

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Hi, ok you only have a few options
hold the power button in for about 10seconds should turn it off.
if it dont then you can remove the battery from the laptop by turning it upside down and theres a slide button to remove it. if you use the laptop on the mains without the battery, all you need to do is pull out the mains cable and it will go off.
to fix problem, go into safe mode, click run, type msconfig. click start up on top right, and untick anything that you dont need loading on startup (if you disable the wrong one it wont do any damage, as long as u only untick ones in that start up group.

Have a nice new year

John

Posted on Dec 29, 2007

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