Question about Sony Grand WEGA KDF-55WF655 36" Rear Projection HDTV

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Sony Projection Model# KF-42WE610

Hello. I am currently experiencing a brightness issue with my Sony WEGA model referenced above. This has only occured today or this morning. Researching has offered resolution of resetting the tv and plugging it into a wall as opposed to my HD cable receiver. Can you please assist me with resolution as to how I can restore the brightness in my screen? I thank you very kindly. My email is

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Re: Sony Projection Model# KF-42WE610

How old is your set?. This TV uses A bulb for its light source...(LCD Projection). If your tv is a few years old, and has over 4000 hours of use on it...your bulb may be on it's way out. The first sign of the bulb getting weak is loss in brightness of picture. Also make sure you vaccum the back of the set regularly, as there are fans to keep the bulb system cool, and if the fans and vents get full of dust, the bulb won't cool as well leading to premature failure.

Posted on Dec 30, 2007

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2003-2004 Model Year Grand WEGA Televisions:

Models: KF-42WE610, KF-50WE610, KF-60WE610, KDF-70XBR950, KDF-60XBR950, KDF-42WE655, KDF-50WE655, KDF-55WF655, KDF-60WF655, KDF-55XS955, KDF-60XS955, KF-42WE620, and KF-50WE620.

As technology evolves, Sony continually looks to stand behind the reliability of its televisions. It has come to our attention that a very limited number of televisions manufactured between 2003-2005, after a period of time exhibit a stationary scribble / random line pattern on the screen. Click here to see photos of this symptom.

As part of our commitment to quality, Sony is announcing that for any owner of this model television who paid out-of pocket expenses on or before May 26, 2006 for an estimate or repair service to replace the optical block for this specific issue, Sony will reimburse the customer by mail for his/her parts and labor expenses. To receive reimbursement, please follow completely the directions and terms on the claim form for reimbursement; all claims must be postmarked by May 31, 2007.

In addition, for any customer who later experiences this issue on one of the affected models, Sony will cover the cost of the optical block repair at no charge through September 30, 2007. All other terms of the Sony limited warranty continue to apply.

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