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Kenmore whispertone model 11620412003

Power-mate head quit working reset button don't work no power getting to powerhead

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  • 6 more comments 
  • diski Jan 05, 2008

    Exact same problem. Power head will not turn back on after reset button pushed.

  • Anonymous Feb 09, 2008

    cuts out all the time,ie every few minutes

  • wendylet Feb 11, 2008

    I have the exact same problem. Not sure what to do. This vacuum has had MANy problems. Think I have a lemon?!

  • lineymar Jul 12, 2008

    I have checked the belt, cleaned it, taken it apart, put it back together. Was working fine, I disconnected the power mate to clean along woodwork, when I put it back together, the power mate would not work. I checked all the connections also and they seem to be connected.

  • Anonymous Apr 05, 2009

    Same proble, no power to the nozzlwe

  • Anonymous Mar 20, 2014

    My 741 Kenmore with power head model 116 5418580C -- canister works fine and power mate works. Power head will only work when and only when the reset button is pressed. What is the problem?

  • Anonymous Mar 20, 2014

    Vacuum works, but the power head and light will not come on. I checked all the plugs and they look fine.

  • Anonymous Mar 31, 2014

    tried reset button nothing happened. Not even making any noise? Would it be the belt?

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1 Answer

I am getting suction to the power mate, but the mate doesn't
work. The belt seem fine, but the light and beater doesen.t
go on. Tried the reset - no result. Thanks

Posted on Jan 04, 2008

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1 Answer

The power head of my 1165581590C Kenmore Power mate Whispertone 12 amp vacuum won't open. It is an older model and it desparately needs a clean!


I am not 100% sure of the model number but most of their powerheads come apart quite easily if you know how. There is a light lens cover on the top of your powerhead. On each side of this cover there is a little clip that holds it in place. You can usually see that spot by simply taking your thumb and pushing the light cover to one side or the other. Place a small flat head screwdriver in that slot and gently pry upward.

Once that cover is off, you will see two screws. Remove those two screws. Now simply grab each side of the cover towards the bottom and back of the nozzle and pull out. This should release it from the base. It will lift from forward from back to front..

Reassembly is pretty easy. Just reverse the instructions.

Let me know if this helps.

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1 Answer

Was using kenmore whispertone stopped suddenly disconnected brush unit will not switch on ????


if you took the hose out of the wand assembly then it may not turn on as the hose handle has a power button on it and must be connected to turn on the unit.Also check the powerhead for a reset button (small red / or black button on the back of the head){back of head not the bottom}

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1 Answer

Kenmore whispertone 100 model 116. powerhead no


  • The motor / cord compartment cover must be removed to access the cord reel. There are four screws that hold the cover to the chassis. Two of the screws are found under the cord-retractor-foot-pedal on the top back of the canister. To access these screws the pedal must be removed. To do this, press the pedal down and look (from the top) for the four plastic clips that attach/hold the pedal hinges to the cover. There are two at the end corners and two in the middle. Using a long, thin flat-head screw driver (or similar instrument) press each clip to unhook/popout the hinges. Note: the foot pedal spring will also come out when the pedal is removed.

    The other two screws are found under the curved hinges of the vaccum bag compartment cover. To access these, lift the cover as if accessing the vacuum bag. Keep pulling the cover back until the hinges release from the motor cover. Don't worry, it is disigned to do this and will not break but it may require a little force. A long phillip-head screw driver will be needed to access and remove each screw

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I have a kenmore whispertone 5.1 and need to find out if it has a hepa filter. I don't think so..... Thank you!


Hi If its the same as the one shown here:
http://cgi.ebay.com/KENMORE-WHISPERTONE-12AMP-HEPA-VACUUM-WARRANTY-AVE_W0QQitemZ310151428708QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item4836773a64&_trksid=p3286.c0.m14&_trkparms=65%3A12%7C66%3A2%7C39%3A1%7C72%3A1205%7C240%3A1318%7C301%3A1%7C293%3A1%7C294%3A50
That model has a HEPA filter.
Otherwise the older models don't have them and rely purely on Allergy bags that you can buy for your vacuum.

Jun 27, 2009 | Kenmore Whispertone 23312 Bagged Canister...

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Whispertone powerhead handle release replacement


Use a flat blade, it just prys off, a new on will press on.

May 24, 2008 | Kenmore 23313 Whispertone Bagged Canister...

1 Answer

Powerhead does not work and the light doesn't work. Canister does work


Some of these has a reset button to push on the powerhead. Check the plug at the end of the hose handle, is it pushed in, if you push on it and it goes further in, then the tube in the handle will have to be replaced, the holding tab broke off of the tube. Pull the wand off and look at the prongs to see if they are burnt. it they are, then that power cord will have to replace as well as the want.

Jan 23, 2008 | Kenmore 23313 Whispertone Bagged Canister...

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My vacum power head wont work


fan belt might have snapped.  take off top by snapping out plastic over light.  good luck!

Apr 18, 2007 | Kenmore 23313 Whispertone Bagged Canister...

2 Answers

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check belt not broken - could have happened when you caught tassle in head

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