MODEL NO 32PPFL5522D/05 PHILIPS FLATSCREEN I NEED TO GET THE CHILDLOCK OFF TO RESET DIGITAL CHANNELS FOR 30/9 RETUNE

A full retune should only takes a few minutes and can be done with your remote control. Here are some guidelines for how to do it, but bear in mind every model of digital TV or box will be a little bit different.

• Make sure your Freeview TV or box is on and in digital mode, usually by pressing the DTV or digital button on your remote. Then press 'menu'.
• Select the 'set up' or 'installation' option. If you see picture icons, select the tool box, satellite dish or spanner. If you are prompted for a code, try 0000 or 1234.
• Select the full retune option. This is sometimes called 'first time installation', 'factory reset', 'default settings' or 'shipping conditions'. Do not select 'channel update' or 'add channels'.
• Press 'OK' if your equipment asks if you want to delete all your channels. Don't worry this is normal
• Channels will automatically be installed. This may take a few minutes and your equipment may shut down and restart
• In some cases, where transmitter signals overlap, it may be necessary to carry out a manual retune.

Note: Depending on your TV equipment, you may need to update your favourites list following a retune. Some digital recorders may require scheduled recordings to be reset.

There may be a firmware upgrade needed here--ask Philips what is available for this model.

Just been on Philips Forum and there is a possible very simple solution. Press and hold the MENU button ON THE TV for about 20 secs. This should factory reset TV and allow storage/retrieval of channels to the '8k' store. See this page for more detail:http://www.supportforum.philips.com/en/showthread.php?1366-26pfl5522d-05.
Now I have to ring my Dad who has exactly this problem!

To restore missing channels, you need to retune your digital receiver (box or TV).

The retuning process runs a scan and finds all the available channels. Your box may have an Add New Channels option that you can use, but this may not pick up other changes such as channels being moved to a different multiplex or removed altogether.
How to retune

1. Switch on your digital box and/or TV.
2. Press Menu on the remote control.
3. Select the Setup or Installation option.
4. Select the 'First time installation' option (sometimes called 'Factory reset', 'Full retune' or 'Default settings').
5. Press OK if your equipment asks if you want to delete all your channels. Don't worry, this is normal.
6. If you are prompted for a code, try 0000 or 1234.
7. Channels will be automatically installed. This may take a few minutes and your equipment may shut down and restart.
8. After retuning, you will have to redo your Favourites list and other settings. If you retune a digital TV recorder, you also should reset future recordings.

I had the same problem a little while after the digital change over, channels were all lost struggled to get the set up menu up but when i did i retune the channels as soon as you turn the tele off there lost again. but it works if you leave the tele on standby. 2 people have told me it's the battery in the tele itself.

it's the aerial, tv has nothing to do with channels. it's the signal that carries the channels. i'm pretty sure if you had it hooked up to a cable box, you'll get all the channels, so i'm sure your tv is fine. i would double check on the aerial and positioning the attenna has some factor into it.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit
http://tvretune.co.uk/productmanuals

Just got through to Samsung support. Turns out the freeview card had frozen and needed a reset. To do this put tv on standby. then press in serries these buttons on the remote: 'info' 'menu' 'mute' 'power' TV will then turn on with a default screen. Press 'arrow down' button untill you reach option 12 'reset' . then push the 'right arrow' and tv will reset and start in plug and play mode and commence a scan when you've set the time. Just retuned mine and its back to normal. Hoorah!!! :-)

Try resetting the TV:

1. Switch on TV and switch to any analogue channel.
2. On the TV: Press and hold the MENU button.
3. Menu screen will appear on the display.
4. Do not release the MENU until the menu screen disappears.
5. TV will go blank for about 60 seconds and then display initial set up screen.
6. Follow the on-screen prompts to re-tune the TV.

If this does not work then the problem is likely to be a loose ribbon cable or main small signals board inside the TV.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/