Question about 2wire HomePortal 1000HW DSL Modem and Network Router -1000-400210-000_LN_R (1000400210000LNR)

1 Answer

Lost Ethernet and Wireless Connections in Modem

Using 2Wire Home portal 1000HW modem with Verizon service.
My daughter attempted to connect using Linksys wireless-G Broadband Router Mod# WRT54G. I am not sure what settings were changed, but we can no longer access the settings page to change settings back. I have a steady orange Local Network light on modem. 4 computers: (1) USB connected; (1) Ethernet connected; (2) Wireless connected. The only computer that can still access internet is the USB connected. There is no reset button and disconnecting the modem and reconnecting does not reset. Help???

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  • 4 more comments 
  • vampyre Dec 29, 2007 does not work - can't connect to page. There is no link posted on your comment for router's manual. Thank you for trying, would appreciate any further assistance you may have to offer.

  • vampyre Dec 30, 2007

    I purchased the modem when I had SBC DSL, it was not provided by Verizon.
    Tried with same results - cannot connect to page.

    ipconfig /all information:
    Node type Broadcast
    IP Routing enabled No
    WINS Proxy enabled No
    Physical address 00-0D-72-32-44-3A
    Dhcp enabled Yes
    Autoconfig enabled Yes
    IP Address
    Subnet Mask
    Default Gateway
    DHCP Server
    DNS Servers and
    I tried the default gateway # with same results - cannot display page. The idiots that built this modem have all settings config on the internet page rather than having a reset button. Everything I have read on the internet so far all leads back to the settings page which doesn't help if you can't access it. Thanks for the input - if you find any other info Please let me know.

  • vampyre Dec 31, 2007

    Original cause of problem: The routing functions were disabled in Bridge Mode.
    As it turned out, you can only access the modem if the IP address on your computer is in the same subnet [ex. if the modem is at, then your computer's IP must read something like 172.16.x.x (numbers marked x making no difference)] or the computer can't find the modem to change the settings, even if you type in Subnet Mask address must also match the modem. After these settings you can access the page to make the changes, and modem is back up and running fine now.
    Thank you for all your help, and have a Happy New Year!

  • nimbus3 Apr 07, 2008

    I cannot seem to connect with any browser.  I think I need the correct DNS addresses but don't know where to get it.  I am using

    Subnet 255.255.00
    Router (not sure about this but my MAC is using .1 on the same network.

    Don't know what my DNS addresses should be??

  • Anonymous Mar 17, 2014

    can't connect to local network, on television but can on laptop. Have tried disconnecting router and modum and change What now?

  • Anonymous Mar 26, 2014

    How do I change the network name from 2wire### to anything I like?

    I tried going into the router's settings:
    and changing it there. It shows successful and then stays the same name of 2Wire### rather than my name (say customName)



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I've not used one of these 2wire boxes before, but I believe the default router's address is Try this instead of to see if you can gain access to the router. This is just the starting point, but see if it works.

Here's a link to, what I believe is, the router's manual.

Before you rate this please let me try to help some more. This could be a multi step process...

Posted on Dec 29, 2007

  • 2 more comments 
  • ohiotom Dec 29, 2007

    Sorry I forgot to past the link. Here it is:

    I'm finding a variety of things on the web about this modem. Was it provided by Verizon?

    Please try this address and see if that get's you to the router....we'll get eventually.

  • ohiotom Dec 29, 2007

    Just found something that might help...

    On the computer that is working with the internet do this:


    Type this in the box:


    A window will popup and it will look like the old DOS interface. At the C:\ prompt type this:

    ipconfig /all

    Look at the IP address listed next to Default Gateway. This should be the IP address of the router.

    Let me know.

  • ohiotom Dec 30, 2007

    Very strange. The fact that your IP address and Default Gateway are in the 71.126 range seems odd. The default settings for this router should be something like 192.168 or 172.16

    If you feel like trying some more things please do this: go to each computer on your home network and repeat the ipconfig /all step. Do you get the same default gateway on each computer? Also while the command window is open type the following: ping If the Default Gateway on the computer is shown as some other IP address use the appropriate address in each case.

    Another thought I had was your firewall software. Just as an experiment have you tried disabling the firewall and then connecting to the router? And I'm assuming you're typing in the Address bar of Internet Explorer when you're trying to connect, is that right?

  • ohiotom Dec 31, 2007

    Good news.

    Thank you for the rating.



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