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Without looking further you may need the Factory remote not all functions may be accessable using a "Universal" Ha,Ha,Ha remote.These Universal remotes have been problems in my line of work for years,Best idea is when you get a new tv pick up a cheap basic functions remote & use it for everday normal Vol./Channel/Power et. & keep the orig.for things the universal won't do
Make sure that you're using the supplied Remote (RMY-906)
to control the TV. If so, perform the steps given below to resolve the issue.
Make sure that you're
using batteries which are having enough charge. Try using fresh alkaline
Do not use rechargeable
batteries in the Remote.
Ensure that the
batteries are inserted correctly with the correct terminals by checking the +
and - symbol in the battery compartment.
Make sure that the
Remote is set to operate with the correct functions. On the remote control, press the TV FUNCTION button
to re-check this.
Press the POWER button and
other buttons to test the operation.
Make sure that none of
the buttons are jammed in the remote control.
Ensure that the remote
control is being used no closer than 3 feet and no further than 10 feet away
from the unit. Try using the remote control at
varying distances from the TV.
When using the remote
control, be sure to point it directly at the remote sensor on the device.
Remove any obstacles
that may be in the path between the remote control and the device.
Ensure the remote sensor
of the device is not exposed to direct sunlight or bright florescent lights, as
this can interfere with the sensors ability to receive signals from the remote
Try resetting the
Remote. To reset the Remote. remove the batteries from the remote control,
press every button twice, and then reinstall the batteries.
Try resetting the TV
also to check the operation. To reset the TV, disconnect the power cord for a
short period of time (approximately 1 minute), then reconnect the power cord
and power on the television.
If the remote control is able to
operate other devices (such as cable box, DVD Player or satellite receiver),
then the issue may be with the IR sensor on the TV. If this is the case then
the TV that will require service. Otherwise, the remote control may need
Since remote control is verified so next thing involved in remote operation is remote sensor located on front of tv that receives remote signals. Remote sensor seems defective in your tv and need to be replaced to solve remote issue. Call local tv repairman if you have no experience of soldering parts in circuit board. Thanks.
The easiest solution is to purchase a universal remote control. I just purchased one from Walmart for $4.94. The setup is easy as there is an "auto-search" that identifies the code for your TV. Once it's setup, life gets a lot better.
I also had this problem.. Try this
Turn your tv off at the wall without putting it on standby.
Leave 30 seconds then switch back on.
At the side of the tv is a menu button, press and hold it for 15 seconds.
Now press the menu button on your remote control.
You should now be able to use the remote.
I called Philips Magnavox to be sure because i have the same issue. Yes you do have to have the original remote and they do not sell it directly from the manufacturer. I was given a website from the rep that I spoke with so that I could buy the original remote. It is www.andrewselectronics.com and the part number is 996500015582 and the price listed is 47.37.