Question about Sony Ericsson W850i Cellular Phone

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Sony ericsson w580i camera problem

When i take a photo with my phone it takes me straight back to the desktop without saving my photo.

the phone is brand new for christmas and is first hand so its not a problem with that!!!

much obbliged!

and despite what they say the product is on here it IS a Sony Ericsson W580i

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  • Xaklythat Jan 04, 2008

    I had the same prob. with my new phone. Sent it back 2 days ago for repair. It was 1 week ago today that I bought it. Firmware was latest so it would not update. system reset did not fix it. Could not exchange because I had already removed the IMEI from the box to send for my rebate. I had lights behind the keypad (3 & 6 keys) that were flickering (mostly dim). I deleted a song from the phone memory that I had put on there but I couldn't remove it from the playlist. Also, the phone was dialing data services (not included on my plan) by itself that were costing me a per use charge (shown on my account online). customer service did reimburse me for that. Does anyone know how long it typically takes for the repair?

  • g00dynoshoes Jan 29, 2008

    I'm also having this same problem. I went to the Sony website and tried to install a firmware update. The installation guide said that my firmware was up-to-date and would not install. I'm not really sure what to do next, except to try to return the phone.

  • Anonymous Jun 17, 2008

    okay when i click on the camera it says. "another application is running. close it,and then start the camera." so i dont understand? i looked at my phone and there was nothing running? so can you help me and tell me how you can fix this problem? thanks!

  • barbiekate Jun 30, 2008

    ay oo ganyan dn ung skin..kainis nga eh..pero nggamit ung cam pg lng my border or frames..pero panget pa dn ung resolution..help me!!

  • kristianpeck Jun 30, 2008

    i have the same problem as you when i go on camera it come straight off as i take a picture and doesnt save it

  • Anonymous Jul 16, 2008

    i have the same problem with my w850 i,every time i goon the camera or video recorder it switches itself off

  • Jess2009 Aug 05, 2008

    mine is the same! when i try to take a pic it goes back to the desktop or whatever! this phone sucks! my keys are breaking, my back button wont work neither wil my up key, i sent it back but they said there was "water damage" ?! wtf?! never gotton wet. and when i try to call someone it BUZZZZs really loud so i can only call someone using my headset. it has only gotton worse sence i sent it back!!! AUGHHHH!!!

  • widayat Aug 08, 2008

    I have some problem, my phone can't saving picture, always back to desktop

  • sunnykaller Sep 11, 2008

    hi

    i have some problem my sony ericsson phone w550i the camra is not open ans can not save the photos

  • iSpearz Jan 19, 2009

    same prob, try to take a picture with my phone then the full phone just crashes and i have to take the battery out to restart it. I contacted orange and they gave me an error code, SW226. Gotta take it back to the orange shop to get it fixed. Its a pretty good phone apart from this little prob :< hope it gets fixed.

  • Anonymous Feb 04, 2009

    when trying to use my camera it says another application is running please close it, but how ?

  • zatie Feb 13, 2009

    my camera not on

  • vinodkks Feb 19, 2009

    when the camera is opened it shows a black screen

  • msreddy210 Apr 01, 2009

    When i take a photo it is not capturing the picture going back to desktop without saving but Video is working fine.Can anyone suggest me what is the problem.I bought the phone during chirstmas time from Carphonewarehouse in UK.

  • Truthful Apr 24, 2009

    Whenever I try to save the photo, the photo does not get saved, and the menu window appears. The screen on the photo is black, and the camera screen freezes at times. (Note: My phone does not freeze usually- only when I press on "Camera!")

    For a second or two, I saw a green outlined image on the camera window, but it disappeared!


  • King_Cobra Apr 26, 2009

    wen i start up da frecking camera it says "application is running, close it den start da camera" but i see wats runnig nuffing is RUNNING den i went to master reset and basically reseted da whole fone as if i got it brand new and its still saying app running !!!!!!!!!!!!!! :@:@:@:@:@:@:@:@

  • e_k_m May 09, 2009

    i have the sony ericson w580i and when i go onto my camera it says there is another application running, when there isn't. I have uploaded the new software from sony ericsson website and it never fixed the problem. My warranty has run out too so i can't send it to be fixed. Any ideas ?

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Hey,
I have found a solution to this problem without sending your phone back and/or paying to get it fixed. Now you can do this on you own personal computer and only takes around 5-10 mins depending on your internet and computer speeds. Ok below are some simple instructions to follow. Please give me a 'Fix ya!' if i helped :)

Instructions:

1. Go to either http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/w580i - to view some information on updating your phone or go to http://www.sonyericsson.com/cws/download/1/110/61/1231338335/Update_Service_Setup-2.9.1.10.exe - to download the application straight away.

2. Once you have downloaded and installed the program, open it, the program may download program updates and such - this is normal.

3. Once everything is open it will ask you for your language, so in my case, English (United Kingdom) and just follow the on screen instructions, everything basically self explaniary.

Note: This will wipe everything off the PHONES memory, take your memory card out to make sure you dont lose anything off that. If you think this is going to be a waste of time then you're wrong as this fixed my camera problem..

Also note: It will say your phone has the latest software installed, just click continue anyway as this will wipe your phone and install everything again, FIXED! :)

Hope I helped.

iSpearz,,

Posted on Feb 09, 2009

  • bendiyguy Oct 12, 2010

    This did not work for me, i still am gettting Another application is still running error when i try to acess the camera. I had such high hopes too dammm

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I have to w850 i and the camera wont take pictures , says i have applications open and cannot perform . i go to the appication page and nothings running ??

thanks

Posted on Feb 17, 2008

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I have a very effective solution of this camera! I tried it many times and it works! All you have to do is when u open the camera then it says ur phone has another apps,go to the main window, lock it by sliding ur phone and quickly slide it open again, u must try a few times but if its not working, try this one: this is same as before but when u go to the main window, lock the phone then wait for a few seconds then slide it again 2 the main window and open the camera. It should work by now! (note: u must try it a few times to get it work.)

Posted on Jan 03, 2010

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Hello Friends,

I own a SonyEricsson W580i phone and i am having problem with my phone camrea,
When i press the camera button or start camera from the menu it opens but shows black screen it doesn't show any picture mean to say doesn't show anything infront of it before capturing.

I have tried the master reset of the phone as well as the software(firmware) upgrade of the phone too but didn't solve my problem.

Can anyone help me out solving my problem?

my email address is mylakhany@gmail.com

kindly contact me on my email id.

Regards

Muhammad Yaseen Lakhany (Khi, Pak)

Posted on Aug 28, 2008

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My problem with W580i's camera is WAY WORST. I dont even risk to go to the camera because everytime i do it shows the gray screen with the camera on and below "press 0 if you need help" and then i cant press any other button, i cant even shut the phone down, so i have to take the buttery off and then put it on again so i can open my mobile -.- What a drug... Sometimes i press the up shorcut by mistake and my mobile freezes again o.o I need to buy a new mobile -.-'

Posted on Aug 26, 2009

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  • Master
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Hi,

It sounds like your phones firmware has become corrupted. Back up everything and perform a master reset. If that doesn't help then reflash the phone's firmware with the Sony Ericsson Update Service.

Posted on Dec 29, 2007

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My w580i wont take pictures everytime i go on it, it says application open can not open till you shut it but there is nothing open what do i do? x

Posted on Mar 13, 2008

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I had to return mine to Sony for a warranty repair. The phone came back with paperwork indicating that there was a software problem. Everything works fine now. the repair only took 3 weeks.

Posted on Feb 18, 2008

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Chnge d strip

Posted on Oct 26, 2010

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My w580 also had this problem. I tried flashing, different memory cards, everything. Rip the front cover off and try poking the camera ribbon about. Secure it in position with a small amount of bluetack underneath the top of where the screen sits so that it cant move., but be very gentle with it.
This solved the problem for me.

Posted on Oct 21, 2009

How much was the repair

Posted on May 17, 2008

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Dude, I had the same problem. But in 2 days the phones camera worked again!! I wonder whats the problem.... then after a few days this problem started again. The solution is open your camera and leave it open for a minute the try to capture some pictures. It worked for me. But this solution only lasted a few days for me then same problem started again. If this works you have to do it every time when you want to take pictures. I still finding for solution that fix this problem forever.

Posted on Jun 05, 2009

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Just read my tutorial! will fix! 99% of the time :)

Posted on Mar 03, 2009

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Hello
i take photo with my phone straight go to desktop without save

Posted on Sep 20, 2008

  • ak31 Oct 11, 2008

    better u change the camera strip

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