Question about Creative Labs ZEN V Plus MP3 Player

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Connected i have a new creative zen v plus and i had connect it when i was installing it and now when i try to connect it it says it not connected please help

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  • Anonymous Jan 04, 2008

    Which cord do you use?

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  • 4,402 Answers

Connection Problems:
· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.
· go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Posted on Jan 04, 2008

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1 Answer

Creative Zen V Plus Player not appaering in the


Hi there and welcome at Fixya, the support team (lfete)

I use also Creative Zen, but I do not use any software at all. Windows install automaic a driver so you can see it in the folder " My Computer ". From there you can access your drive (like all the other drives you have on the computer) and copy your musik files etc. to it !!!

Hope it helps
IF NOT then try to return here

Have a nice time over there

Please rate my answer

Apr 01, 2010 | Creative Labs ZEN V Plus MP3 Player

3 Answers

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All support for Zen V Plus on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus

Before reinstalling firmware, first backup your data from the player.
All data will be erased when the device gets new software on it.

Download the firmware from the support page.
Click "Show details" next to the firmware download for an overview of the requirements and instructions.
Connect your player with the computer and install the firmware:
do not disconnect until the installation has completed.

After this the player should have all its maps for the media.

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1 Answer

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I had this same exact problem. To solve it I plugged into the computer (if computer doesnt read it its ok ) then pressed the reset button for about 5 seconds. you should see a screen . Then press the play and power buttons on at the same time and you should get a recovery screen. You have three options. from ther you can rebooot and automatically upgrade the firmware after its been downloaded from the creative website. Please let me know if this helped you and write me back if you have more questions. Thank you , lahuntress

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I do have the same problem. When i turn it on ti would simply turn 'ON' and on the screen it would write CREATIVE, and nothing could be done. no buttons work at all! please help!! 

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Mp3 player


do you have media player 11?
http://193.95.171.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=645,E=0000000000295128646,K=2818,Sxi=3,Kb=ww_english_add,VARSET=ws:http://www.europe.creative.com/,Case=obj(19287)
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/

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hi,
Can u help me to find a link som I can download instellation cd for my creative zen touch 20 GB.?

SEC. Katy

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My creative zen nano plus 1GB bought 6 months back, when connected to the comp it hangs...then after long time it gives an error message that write file delayed in F:. I didn't even try to write any file...the right click also hangs the computer after long time

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