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Posted on Oct 20, 2009

Labels are wrapped around the roller. Is there a way to take the roller out, or an easy way to get to it, in order to clean off the labels?

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  • Contributor 32 Answers
  • Posted on Oct 27, 2009
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Joined: Oct 27, 2009
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Slowly pull the labels out. The roller should turn, so you can do this by pulling the labels while turning the roller with the other hand. Do this until it is clear. Then clean the roller with some rubbing alcohol and soft rag.

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0helpful
2answers

I cannot retrieve FABRIC from inside machine. I was printing labels and now one is rolled around the roller inside.

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2helpful
2answers

Own three CP3525dn's (purchased new). Two have recently begun jamming [fuser wrap] when printing labels. If it doesn't jam then the paper usually "dog ears" coming out. New fuser did not...

Over time, printing labels builds up a light residue of the adhesive (due to heat pressing) used on the labels in the paper path. A thorough cleaning of all paper path parts with alcohol prep pads, or Glass Plus and quality paper towels, will reduce this gum build up.

You should regularly print standard paper jobs on a laser printer that will be printing labels. Rule of thumb is 4:1 - four sheets of regular paper print for each sheet of labels printed. This helps keep the adhesive cleaned out of the paper path.

Patience and a lot of scrubbing should do the trick, though you may have to install a printer maintenance kit early given the issues noted. Printing labels cuts maintenance kit duration in half, at a minimum.
0helpful
1answer

Top roller covered in heat sensitive paper. How do I replace it? please.

If you're trying to say you used label (sticker) paper not rated for laser printers in a laser printer and said labels (stickers) are now wrapped around your fuser then I would tell you game over. The fuser is not replaceable and the machine will not function without it. Sorry.
0helpful
1answer

Why does the label wrap around the bar every other label I print?

possible becouse the tear off position stop the gap on the wrong spot and wen you cut the label, left some label with glue expose, and wen you send other print, the printer make the backfeed and the label go stuck on the white rollar.
go througt the setings to TEAR OFF, and ajust to the front or back, untill hav the best gap/label rest possition and cut proply. don't forget to save (press setup button twice)
2helpful
1answer

Why does the label wrap around the bar every other label I print?

Try a different roll of labels. Clean with 100% alcahol
1helpful
2answers

The paper twists and causes a jam on every print

sounds like something jamed in the rollers like a pin etc
2helpful
1answer

There is a white line through middle of label

You should clean the head with every transfer ribbon change using the cleaning pen supplied with the printer, or with isopropyl (IPA) alcohol cleaner - dampened cotton swab.
If you want, you can open the printer, unwind some of the ribbon to give it a generous slack, clean the head under the ribbon, then wind it back taut.

If you use thermal labels without the ribbon, the head is exposed and can be easily cleaned as above.

If this doesn't help, it means that your printhead is damaged, or the roller against which it is pressed (underneath the labels) has uneven surface - look for a dent or impression around the roller in the spot you observe the white line.
Unfortunately, the head has a tendency to get damaged over time, especially if you use thermal labels without a ribbon (more abrasion); it can also be easily damaged if someone tries to clean it with hard or sharp tools - it has thousands of tiny spots that heat up to form an image, and they are rather delicate.
1helpful
1answer

Our Zebra 105se printer has started missing labels. For ex., it will be printing a batch of 40 and every third or fourth label it shoots out an empty. sometimes it puts out two empty labels but in the end...

Clean your platen roller. It's the white rubber roller (that turns and pulls your labels through your printer) located under your printhead. When this gets slick it causes your labels to slip while printing.
You should use rubbing alcohol to clean it. Your computer guys may also have some cleaning wipes in a foil packet that you can use.
0helpful
1answer

Easy peel Labels stuck to rollers cant print

On which roller are these labels stuck? On the drum roller? or at the back in the fuser.

If it is the drum you can always try with a soft cloth and some denatured alcohol.
Soak the label first with alcohol to loosen the glue, then remove the label and take a new
clean cloth to remove the glue with alcohol. Notice that the drum is light sensitive, don't expose it to bright light for too long.

If it is in the fuser you'll have a bigger problem. You'll have to remove the fuser first to access the rollers (caution, let it cool down first, fusers get really hot)

You need to remove the duplex unit (if available) or duplex cover and the 2 small side covers.
In the left and right you will notice 2 screws that tighten the fuser. Remove these screws as well as the dataconnector on the right and the fuser lamp power supply to the left.
Now you can easily slide the fuser out.

The tricky part is to open the fuser up to access both heat- and pressure-roller to clean them in the same way you should clean the drum unit. Normally you can open the top cap of the fuser loosening 2 screws don't know exactly which ones

When this is done you can reassemble the printer and all should work fine.

If you intend to open up the fuser, let me know, i'll get you the detailed information for that.

Notice:
when you use lables that are suitable for laserprinters always use the manual front feed and open the rear cover, that way the paper does not get folded, it just runs flat right through the printer.


0helpful
1answer

Zebra S600 printer

  1. Try just storing your labels in a cool dry place before using them. Peeling labels are usually a sign the glue is poor or weak.
  2. When tearing you labels off, feed them out before tearing them off, then hit the auto-align. See if that helps it.
  3. Try pushing a normal playing card under the metal cutter that tears the labels and pull it up and through the front to bend the blade slightly outward. This will hopefully allow the labels to pass underneath.
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