Question about Microsoft Xbox 360 Console

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Xbox consol damaged brand new game

Bought a new game for my son on his new 360 (xmas) consol damaged disc, shop said xbox`s sometimes does this. is this true or is he coning me?

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Re: xbox consol damaged brand new game

If you move the console while the disk inside is running it will scratch the disk(it just happened to me) I used automotive cleaner wax and polished it from inside to out and then outside to in(not in circles) and it started working again, try it:)

Posted on Dec 29, 2007

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The x`box was saying it can't read the disc. contact u

If you have the new kinect xbox 360 dashboard and you cannot get your xbox 360 console to read your game discs or DVDs, you are not alone. An update that was recently applied through Xbox Live makes your discs unreadable.
Remove the update by navigating to:
System Settings->Memory->STOP HERE!
You should see your Hard Drive highlighted, if not move to it and then enter this on your controller:
Delete System Update will appear, make sure there is no media in your disc drive and select YES. You system will restart and appear to hang DO NOT TURN IT OFF OR MESS WITH IT!
After a couple minutes your system will start and you should be able to play discs again.

Dec 26, 2011 | Microsoft Xbox 360 Console

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Bought guitar hero warriors of rock for the xbox 360 and the disk is unreadable. My console only has the 4gb harddrive( non removable i think). It can read call of duty. GH is brand new just out of the box...

From the sound of it, you may need to get a replacement disc. Sometimes during the packaging process games get damaged and if you just bought the game and still have the receipt then you should be able to get a replacement easily. What you may also try is a power cycle on you Xbox 360. Make sure Guitar Hero is in the system tray then unplug the power cable from the wall outlet and let it sit for 10-15 minutes. Plug it back in and turn on the console and see if it works.

Jul 17, 2011 | Microsoft Xbox 360 Console

1 Answer

Disc has a small circle on it and the x-box cannot read the disc. my son tells me this is laser burn, what can i do to fix this. x-box was new at xmas

Laser burn can happen if the console is knocked when its on, so may only be a one off, take the game to a major games store like gamestation or blockbusters, they have a machine that can remove this if its not too bad, it costs £2.
if this happens to more games there is a fault with the laser not returning correctly, if you purchaced console from a shop, take it back and explain what is happening, they should replace the console because it is faulty,if you bought the game there take that back as well they should exchange both, if they cannot or won't exchange, click on the link, your console has fully warranty for any fault for the first year.
Remember to thumbs up this solution if it helps.
Or comment for further assistance.

Feb 22, 2010 | Microsoft Xbox 360 Console

1 Answer

Ihave just boughtthe FIFA 10 game for my 8 year old son before Xmas.We were away on holiday for 2 weeks over xmas and my son did not use the xbox at all until this week.When he put the game in the Xbox it...

If it is suspicious I would take it back to the store and have them show you any open xbox game they have, or if you have an xbox game take it out and compare the two. All xbox games should look the same. If it does not, I would recommend taking both to the store and demanding an explanation. When you bought the game was it opened or wrap sealed?

Good Luck!


Jan 06, 2010 | Microsoft Xbox Console

1 Answer

New xbox 360 with 2 games playing both ok on xmas day and 2 days after played ok in the morning moved unit upstairs onto sons tv will now only play one game

I Suspect the second game is dirty. try cleaning it, with a cloth wiping from the inside of the disk to the outside. You can use warm water an a smidgen of dish soap if you have some sticky crud on it. just make sure you rinse it well. If you have no luck with that i would suspect a dirty lens in the machine. Try a lens cleaner disc.

Dec 27, 2009 | Microsoft Xbox 360 Console

1 Answer

My sons skate 2 disc has a ring around it. bought a new one and the same thing happened after 10 min of play

Did the Xbox get bumped or moved while game playing?? It could be damaged Rom also ... Youtube has video showing how to dismantle and fix Rom drive

Sep 29, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox says disc is unreadable

Try And clean it breath on itand wipe with your tshirt

Feb 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360

Dont worry. All this is, is your son must of tipped over his Xbox 360 console or he moved it, while it was on. In the Xbox 360 there is a default in which the thing that holds the cd and reads it is lose and falls onto the cd and scratches the disk, thats why it is a perfect circle. It happend to me the first day i got the Xbox 360. And also keep the Xbox laid down, it keeps it safer from tipping over and prevents it from scratching it again.
Go to the store you bought the game from and you should be able to get a new one. My store gave me ea skate back. Show them your receipt.
If they dont accept it, you have to call microsoft and send in that game and they send you a new one in the case.

Jan 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox360 problem

you have to install the update for backward compatibilty.

Dec 26, 2007 | Microsoft Xbox 360 Console

3 Answers

Message "To play game put game in xbox 360 console"

Pick up in the DVD is bad or weak and will need replacing.
Or replace the whole DVD unit.

Make sure the disks are clean and not too scratched up

Check here for more things to try

Nov 07, 2007 | Microsoft Xbox 360 Console

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