Question about Televison & Video
Ok, here's the deal, we were watching TV one minute, and then the next the service went out and we received the message where the dish is trying to download. It says it is at "0 of 5 transponders", and nothing happens. It changes transponder numbers and tries to download, but that's about it. I have gone through all of the troubleshooting tips from dishnetwork to no avail. We have not had inclement weather, so there is no snow or rain or anything else on the dish. We've reset the receiver multiple times. We've pulled the smartcard and put it back in. We still have no service, and I can't get dishnetwork to send out a tech to look at it.
OK here we go .the most common problem with dish network and directv is that any cable connections you have that are on the outside of the house are a HUGE weak point in the system.what you want to do is go outside and locate the dish once you have start following the cables until you find any of these cable connections or splices.once you have located them get a 7/16 wrench and remove the cable ..What your are looking for is corrosion in the cable connection.it will look like rust.What happens is your dish system sends 13 and 18 volts down the line to switch channels.When any water gets in these connections it will start to short the connection BUT,you will still get TV for a long while eventually this small short will start to damage the cable connection and you will lose signal all together.make sure to check all of these OUTSIDE connections.Once you find one that is bad you can go to radioshack and buy a cable prep tool that STRIPS the coax"COAX STRIPPERS" to its correct lengths.simply cut off the old connector and replace it.There is a GREAT tutorial at satellitescoop.com that shows you how to do this the right way for under 10 dollars make sure to follow the directions on that site and you should be watching TV in no time.
Posted on Dec 30, 2007
Dish network told me 2 of my t.v.s needed replacing because of poor
picture quality and that it was not their signal. Both my T.V.s are
digital, HDTVs less than 4 years old.
Well after reading much complaints about dish network, direct tv and cable, my husband and i decided to get a long range (60+miles) aerial antenna and hook it up to the roof of out house. We just got plain sick and tired of paying 75+/month for channels we never watched.
To our HUGE AMAZEMENT we discovered that there was nothing wrong with the two T.V.s that we kept having picture pixalation problems with, fuzzy and double images.
IT WAS THE DAMN DISH NETWORK SIGNAL AFTERALL!
The image on our 3 DIGITAL HDTV is crystal clear now that we've connected to an aerial antenna. What's more we get 30 channels and all the major networks FOR FREE!
I strongly recommend to people that they switch to an aerial antenna. When you combine this with Netflix's $9/month to your instant movies to your tv it becomes a huge cost savings.
So for 9 bucks a month we watch everything we want to watch as far as movies and watch tv shows on prime time through our antenna. It's awesome.
Posted on Jul 23, 2010
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Posted on Jan 02, 2017
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Hello this is Matthew Gonzales with DISH Network customer service. When both TV's are showing the same thing, normally the receiver is in "Single Mode". You can confirm this by looking at the front of your receiver and seeing what the orange light is under. If it is indeed in single mode, you can press the "Mode" button on the front of the receiver, which should allow you to watch separate programs on both TV's. If that does not correct it, the next step is to double check cabling. Proper cabling diagrams can be found at tech.dishnetwork.com. If you are still having this issue, please feel free to email me at email@example.com and I will make sure we get this issue resolved.
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