Ok, here's the deal, we were watching TV one minute, and then the next the service went out and we received the message where the dish is trying to download. It says it is at "0 of 5 transponders", and nothing happens. It changes transponder numbers and tries to download, but that's about it. I have gone through all of the troubleshooting tips from dishnetwork to no avail. We have not had inclement weather, so there is no snow or rain or anything else on the dish. We've reset the receiver multiple times. We've pulled the smartcard and put it back in. We still have no service, and I can't get dishnetwork to send out a tech to look at it.
OK here we go .the most common problem with dish network and directv is that any cable connections you have that are on the outside of the house are a HUGE weak point in the system.what you want to do is go outside and locate the dish once you have start following the cables until you find any of these cable connections or splices.once you have located them get a 7/16 wrench and remove the cable ..What your are looking for is corrosion in the cable connection.it will look like rust.What happens is your dish system sends 13 and 18 volts down the line to switch channels.When any water gets in these connections it will start to short the connection BUT,you will still get TV for a long while eventually this small short will start to damage the cable connection and you will lose signal all together.make sure to check all of these OUTSIDE connections.Once you find one that is bad you can go to radioshack and buy a cable prep tool that STRIPS the coax"COAX STRIPPERS" to its correct lengths.simply cut off the old connector and replace it.There is a GREAT tutorial at satellitescoop.com that shows you how to do this the right way for under 10 dollars make sure to follow the directions on that site and you should be watching TV in no time.
Yes go to the menu and get to where you can view your signal strength meter.If you dont have a signal ,go out to your dish and see if it has a sturdy mount and that its tight if its not tight then it needs to be tightened down to the roof or wall unless you have a pole mount.then the pole may need to be deeper in the ground.once you are sure the dish is mounted and sturdy loosen the bolts and make sure someone is watching the signal meter and move the dish SLOWLY to the right or left and see if you can get a signal,keep communicating with that person, if you get a signal then peak the signal.If you have a really low signal that can cause the 1 of 5 searching signal.If that doesnt work leave more info like how many receivers you have and how many rooms and if your having the same problem on more than one TV this helps alot to narrow down the problem.If you have more than one receiver and the problem is with both of them then that tells you that the problem is with the dish alignment or the LNB or "eye" has failed.Please leave me as much info as you can about the system and I might be able to help you solve the problem.
Ok I have 3 direct tv box's an just got a 4th box. The box works but Im having a major issue. I have a 100ft cable line ran from my house to the shop and hooked up to the tv out their. When I go to menu and system setup an view signal meters it says I have 97% signal strength BUT I have no picture on my tv. The blue box pops up at the bottom right of my tv saying searching for satellite signal... I took the box into my house and seen if it was the box and it worked just fine in my house. I took it back out to the shop and same thing keeps happening. I dont know what the issue is and it dont make no sence. Please someone help me out
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Dish network told me 2 of my t.v.s needed replacing because of poor
picture quality and that it was not their signal. Both my T.V.s are
digital, HDTVs less than 4 years old.
Well after reading much complaints about dish network, direct tv and
cable, my husband and i decided to get a long range (60+miles) aerial
antenna and hook it up to the roof of out house. We just got plain sick
and tired of paying 75+/month for channels we never watched.
To our HUGE AMAZEMENT we discovered that there was nothing wrong with
the two T.V.s that we kept having picture pixalation problems with,
fuzzy and double images.
IT WAS THE DAMN DISH NETWORK SIGNAL AFTERALL!
The image on our 3 DIGITAL HDTV is crystal clear now that we've
connected to an aerial antenna. What's more we get 30 channels and all
the major networks FOR FREE!
I strongly recommend to people that they switch to an aerial antenna.
When you combine this with Netflix's $9/month to your instant movies to
your tv it becomes a huge cost savings.
So for 9 bucks a month we watch everything we want to watch as far as
movies and watch tv shows on prime time through our antenna. It's
awesome.
Hello this is Matthew Gonzales with DISH Network customer service. When both TV's are showing the same thing, normally the receiver is in "Single Mode". You can confirm this by looking at the front of your receiver and seeing what the orange light is under. If it is indeed in single mode, you can press the "Mode" button on the front of the receiver, which should allow you to watch separate programs on both TV's. If that does not correct it, the next step is to double check cabling. Proper cabling diagrams can be found at tech.dishnetwork.com. If you are still having this issue, please feel free to email me at [email protected] and I will make sure we get this issue resolved.
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The satellite dish has only been hooked up at our current address for a little over a month, so all the parts are new. We've checked the cable, the connectors and the splitters. Nothing is corroded. We even replaced some of them, and still nothing. We get a message on the screen that shows it's trying to download the signal, but then it doesn't do anything. Any other suggestions?
We have the same problem. It happened with one tv yesterday and now both tv's are down. We are getting no signal strength. None. Why would we not be getting any signal strength when it was just working a day ago?
We have the same problem but w/ our 322 receiver it will lose signal on one remote yet the other one will work but now we can't run both tvs at the same time and get a signal/picture. This system was installed by dish back in April so we'll do the check on the outside of the cables. Funny though at our other house we had dish and never had this issue but will report back my findings. Thanks for the fix....I'll keep you posted. Perhaps the quality of the cables used these days are so cheap the do have corrosion issues.
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