I have a Gateway 7310S and it wont boot to windows. I shut it down the other night and when I went to restart it will boot to the screen that give you the option to boot windows normally or safe mode, etc. when I select any of these options the thing just reboots and goes back to the same screen. I tried the recovery disc, however, it just wants to remormat and reinstall the OS. I need to back up data on the hard drive before I do that. Any suggestions. I am running windows XP Home Edition.
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Most likley you have a fried power supply. Try this first unplug the computer from the power cord for 5 minutes then plug back in and go into safe mode see how to go into safe mode below.
To start the computer in safe mode 1. You should print these instructions before continuing. They will not be available after you shut your computer down in step 2. 2. Click Start and then click Shut Down. 3. In the drop-down list of the Shut Down Windows dialog box, click Restart, and then click OK. 4. As your computer restarts but before Windows launches, press F8. On a computer that is configured for booting to multiple operating systems, you can press F8 when the boot menu appears. 5. Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER. 6. If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
hard drive is knackered and needs replacing m8 try booting the laptop to cd/dvd and yse a program called hirens 10 or earlier and use hard drive refresh to repair the bad sectors this program is available online for around 5 dollars or pounds via ebay as engineers tool kit
Click start, run, type 'msconfig' in the box without the commas and click 'OK'
a system configuration utility window pops open. Click on the tab at the top in the middle that says 'boot.ini' and put a mark by safeboot. Drop down and click apply, move left and click close. Restart the computer, you will come up in safemode. If you dont get the same problem, is probably norton, norton wont start in safemode unless its the corporate edition.
to get back to regular mode, click start again, click on run, type msconfig and click ok. The system configuration utility window pops back open. Click the boot.ini tab and unmark safeboot. Drop down and click apply, move left and click close. Restart the computer. It will come back up in regular mode.
a work around if it is norton would be to remove norton and try AVG antivirus, is free
it problem persists, then it wasnt norton. Norton needs quite a bit of memory to run. If you dont have at least 512 mb in your system (more if your video card uses part of it), then you going to have problems.
You may have lost part of your windows program. If you have a system restore disk, you can run a system restore and probably fix your problem.
Some of your windows files have gotten deleted. When windows gets to this point all windows knows to do is restart. A virus can cause this problem.