Question about HP PSC 1610 All-In-One InkJet Printer

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Our scanner wont work the printer and copier work fine

When ever we try to use the scanner options, it says no scan options. " you need to install or run the device software fetures "

We dont know what this means we have the disk that came with the printer
the disk says that it is "hp psc 2350series hp fficejet 6200 series"we tries running the cd it installs but the scanner contiouns to say what is says

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Re: Our scanner wont work the printer and copier work...

You should be able to find a white sticker on the bottom of the printer. The serial number will be there as well. If you have the PCS 1610 than follow the uninstall instructions given by Hp at this link:
Than go to the link below and download & install the 1610 software: HP Full Feature software/driver: No Network Support &
HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch
That should fix your troubles. Look at the fixes while at Hp and if you feel you need other upgrades now would be a good time to download.

Posted on Dec 31, 2007

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Re: Our scanner wont work the printer and copier work...

I used to have the same exact problem and it was driving me nuts,until I discovered a little trick if you have the HP Director Icon on your desktop click on it and click on scan the item from there and it should hopefully work.

Good Luck

Posted on Jul 12, 2008

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