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I have a new Dell 3130 cn printer. For the past week, a scored broken line has been appearing on the printed sheet. Can you advise please? Thanks, Josie
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When you install a replacement Transfer belt (it has it's own counter chip) that resets the transfer belt pagecount, and as a result clears any transfer belt life related warnings/errors.
When you install a REPLACEMENT Fuser (that has it's own counter chip) that resets the fuser pagecount, and as a result clears any fuser life related warnings/errors.
PLEASE NOTE - The fuser supplied with the DELL 3130 when new DOES NOPT have a counter chip - the fuser life warnigs are triggered by the printer pagecount. Installing a fuser from another printer (even if it has a ZERO pagecount WILL NOT reset the fuser pagecount (because the 'ship with' fuser has no counter chip.
This means that loose toner powder has gotten in the way of the lazer "eye". If you open up the front door, you will see a blue tab toward the right, pull that toward you, then look on the right side of the printer, you will see that a door has opened. Pull that blue stick out as far as you can and you will see some toner powder on that, clear it off, and make sure the little pad is clean. After you have cleared the powder off, slide it back in and out a few times, this will clean the eye. Run another document through, if the line is still there, just clean another time. Should go away. I have this problem alot.
vertical lines on prints usually means either the drum's cleaning blade is not cleaning the drum (or the drum is damaged) or the fuser is scored. scored means that the protective coating on the fuser rollers is damaged. I would check the rollers on the fuser (the hot part of the printer right near the paper exit) for any lines on it, if you look at your prints, you should see them in the same location on the fuser. if you do not see any lines on the fuser rollers, then replace the drum.
depending on what the lines look like it could be the charge roller or transfer roller.
A defect on the charge roll appears as black areas on the front of the test page, and as light gray areas on the test page.
A defect on the PC drum of the toner cartridge appears as white areas on a dark, full–coverage test print and as black areas on the "text only" test page.
I have also seen a line with a 'ridge' on the paper. This will appear almost like an embossed line. This was caused by the fuser roller being scored by debris.
hmmm...with that, it's more a power supply issue, since that's what's needed for that..
I have a copy of the service manual, if you want. Send me a note through my profile's email addy, and I'll see if you can get that one(It's an adobe pdf document) check your computer's warranty here FREE
dell 3130 prints black but not color
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