Question about HP vs19 (Silver) 19" LCD Monitor

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HP vs 19 Flat Panel LCD Monitor will not turn on.

I've had this monitor for about 2 years and all of a sudden it turned off and will not go on again.

I have an HP vs19d and one day it wouldn't go on. Just dead, no lights, no nothing. It was just days past the warranty. We hooked it up to another computer, same thing. We hooked a different monitor to the first computer and it works fine. So the problem is isolated to the monitor. It lasted about one year and one week. Is there anything I can try before I just pitch it?

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  • Nancy S Dec 29, 2007

    By "power supply section" do you mean in the monitor itself or my electrical. Because the computer works fine with a different monitor. If you mean something in the monitor itself, how do I access it and test it?

  • nslhavi34 Dec 30, 2007

    I have the same problem, just a week after the warranty was up, it went dead. I'm trying to figure out how to fix this problem but so far I've been unsuccessful, has anyone been able to fix it?

  • Anonymous Jan 06, 2008

    does not turn on

  • David Parlier Jan 20, 2008

    I have the same monitor and it is less than 2 months out of warranty and it died - replaced power cord,etc., but did not make a difference. HP needs to pull these monitors or supply significant discounts to folks whose monitors were ironically "out of warranty"

  • joe0000 Mar 01, 2008

    I have exactly the same problem, two weeks out of warranty, the thing died. I can't even figure out how to open the thing. There are no screws or latches visable. Maybe its just glued together because HP doesn't support repair of these monitors.

  • TNDeeDee Mar 08, 2008

    I got the same problem and just a year and a few months out of warranty. Have any of you priced getting it fixed? Wondering if better to fix or replace????????

  • ALBAGHDADI Apr 02, 2008

    When I switch on the power , the power led becomes on for few seconds then it turns off and no signal on display , the display is completely dead . I check the fuse and the rectifier with the main capacitor , they were ok ,but i have to wiring diagram to check the other components . I hope i can find help here .
    Regards ,,

  • Gordyman Apr 07, 2008

    My wife's did the same thing. I cracked open the case (no, not literally) after removing the three screws from the back. Checked the obvious things (fuse, bridge rectifier, etc) but could find no smoking gun. Had I a schematic diagram, I might be able to effect repairs. This unit is less than two years old. VERY dissapointed.

    If anyone knows what the probable cause could be, please let me know.

    (Oh, if you're trying to open the case, you'll need a gentle and wide screwdriver or equivelant. Once you get the first tab open, the rest get progressively easier. No screws hold the two halves together.)

  • kspen18 May 05, 2008


  • addijohn May 08, 2008

    worked fine until i turned it on the next morning, seems to have lost power, no indicatrion that power is present, will not turn on, no blue light indicating power is present

  • anitabrett May 13, 2008

    OMG, I'm not alone.

    I bought THREE of these monitors in December 2006. The first one broke in February. The other two stopped working entirely this week (May 12). I called HP looking for some kind of discount on purchase of new monitors - - needless to say that after over an hour on the phone with four different people - - I got nothing.

    I'm buying Acers to replace them. Acer provides a three year warranty.

    I'm so mad at HP I could scream.

  • Anonymous Jun 04, 2008


  • Teresita27 Jun 14, 2008

    I have HP vs19 and it suddenly blacked out while in use on its 2 year anniversary! Seems to have lasted longer than the other situations here. I tried other computers and monitors. Im stuck now on whether I should get a new HP monitor...or another name brand like Samsung?? Any Suggestions?? Thanks in advance! :)

  • Anonymous Jun 30, 2008

    The symptoms and description posted by 'hovik' described my problem to the tee. The same 3 capacitors were bulging on the top. I replaced them at a cost of $5 and the monitor now works!

  • cjhds Jul 23, 2008

    12 months and 3 weeks after purchasing the vs19 monitor, I came into my office and the monitor was "dead". No power, no lights, nothing. I tried different cables with no luck. Put another monitor on cpu and everything was fine. Any ideas?

  • zmann308 Aug 16, 2008

    I'm having the same problem with not being able to power up. The monitor went dead while in use. Monitor only a year old.

  • newhorizons Aug 17, 2008

    Yes I HAD the same problem with my HPvs19 monitor

    It just stopped working at about less than 2 years. I thought it was the on/off switch but no. I researched the internet and found a forum where someone had the same problem. He decided to look at it himself since it did not work. What he found was inside there are 3 10v capacitors on the board that were leaking a gooey brown substance. He took the board to Radio Shak and had them replace the capacitors and the monitor worked fine. I sent my monitor to a friend who is a repair man along with a copy of the forum notes from this other guy. Guess what, when he opened my monitor he found brown gooey gunk oozing from the capacitors. He could not find 10v replacement ones so he went to the 35v ones and the monitor now works fine..... the cost to me was $30 for parts and labor and I was about to trash my monitor. It seems to me that HP is using the smallest volt capacitors available...... so you might want to have someone check this out before you get rid of yours. Or you can give it to me :D I'll even pay for you to ship it to me if ur gonna trash it.....

    Sometimes these forums can be very helpful and save lots of buck...

    Hope this helps all of you....

  • Anonymous Aug 22, 2008

    same problem. Was working fine. Booted computer, light didn't come on monitor. Borrowed neighbors monitor, computer works fine

  • newhorizons Oct 09, 2008

    One reader requested a site with photos about the bulging capacitors on the HP vs19d monitor.

    Although I had mine repaired by a computer geek friend I did come across this site with photos. REPAIR AT YOUR OWN RISK. I know nothing about electricity or the inside of a computer monitor. I'm only responding to a post on this board. It seems that this is the least expensive way of handling the problem if you know what you're doing.

    And my repaired monitor is still up and running like a new one....

  • maica76 Oct 09, 2008

    I have the same problem. Took other the advise from this post to replace bad caps. The power light on the side comes on but no screen action. Just a black screen (no power)

    Any suggestions?



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I too have an HP vs19 lcd monitor that the power stopped working around 18 months of use.
I have been searching trying to find a website that maybe someone had taken photos of their repairs on these vs19 lcd monitors.
Haven't found a site yet.

I would like to know before I attempt to open up the back of my monitor, the capacitors you are speaking of, are these soldering or do they just plug into the power board?

I'll be hitting the radio shack to see if I can get these capacitors.

Posted on Oct 09, 2008

  • roco2 Oct 16, 2008

    Thanks newhorizons for the link to

    I fixed my HP vs19 lcd monitor today for $5.18 for the price of the 3 capacitors from Radio Shack.

    Got it all put together and plugged into computer and its working great. How many women have fixed their own monitor. I did. I have seen people asking how to get the back off of these HP monitors. After I removed the front panel which just snaps together to the back laid the screen face down on a towel covered table, lightly pulled out on the right and left of the back panel came off from the screen.

    Thanks for the help.



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The "best" solution (above) by hovic worked to fix a HP vs19d monitor I found in a dumpster.I replaced capacitors C822, C823 and C824. Mine were "1000 uf 10v 105 degree celcius" located in one corner of the power supply board(It's the board under a metal cover that the power supply cord plugs into, and the numbers are printed on the board) they were also puffed up on the end with a small amount of brown ooze on the top of one.When replacing notice that they have a positive and negative clearly marked so pay attention .I also had two others that looked slightly puffed up but my electronics supply store didn't have them in stock so I decided to only replace the three and give it a try and it works good .I'm using it now and yesterday it was in a dumpster and I have about $6.00 and about one hour hands on time. THANKS HOVIK YOU DA MAN

Posted on Jun 20, 2008

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Here's a solution I came up with:
I had the same problem with a monitor at my office, just a little over a year old. I didn't want to trash it so I thought at least I'll pull it apart and see what's inside :).

I opened the case (which I *delicately* used a screwdriver to pry open inch by inch) Then I located the power board (which is where the power cord plug goes in from the outside). I removed this from the chassis and inspected. First I read some other online posts where I guy said to look for swollen radial capacitors as a possible cause. Well every darn one is swollen, that's the way they're supposed to be (as I've since been told by the pros at my local circuitry store). So, I was first sidetracked by this suggestion, and after getting past that and looking closer I noticed that in one corner of the power board, there are three "cylindrical" capacitors about 3/4" high with an "X" etched in the metal top (the sides are wrapped in a black or green or blue plastic). I did notice that the metal tops of these (where the X is) was swollen whereas it was flat on other cylindrical capacitors on the board, plus there was something brown oozing out of the top.

I took it to my local electronic circuitry store in Rancho Cucamonga CA and for about $4.95 bought 3 new capacitors, the guy at the store was kind enough to offer to install them for me no charge, in 20 minutes they were in place. I bought him a 6 pack :)

I took it home and with crossed fingers plugged it in. It powered right up, and I am writing to you now from that monitor, 3 months later :)

It's worth a try, but if you aren't confident enough and are thinking to trash it, don't throw it away, send me a message I'll pay for you to ship it to me. :)

Posted on May 20, 2008

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I have the same monitor. The power regulator died. I guess the PWM controller FAN6701 would be burned. You should bring it to a electrician or buy a new one.

Posted on Mar 01, 2008

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Hi there, dead set unit, no lights, no nothing means a power supply section problem. check the circuit, a fuse, a resistor or regulator is defective. do some test. ty

Posted on Dec 29, 2007

My VS19 is two years old and just died. Will not switch on at all. Opened it up and found the three overpressured, leaking capacitors and just ordered new ones from Mouser Electronics - $0.50 each. Ordered the 25V ones since the 10V OEM ones seem to be underspec'd. Will let you know how it works out. Thanks for the suggestion!

Posted on Sep 21, 2008

04. August 2008

Hallo zusammen. Ich hatte die gleichen Probleme! Der Monitor konnte nur für ganz kurze Zeit eingeschaltet werden, dann erlosch die blaue LED wieder. Offenbar ein systematischer Fehler dieses Gerätetyps. Die 3 Kondensatoren auswechseln und die Sache läuft wieder......

Gruss von Thomas

Posted on Aug 04, 2008

Thank you, MdSchm2~~!!!

Worked perfectly!

Posted on Jun 24, 2008

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I have HP vs19 and it suddenly blacked out while in use on its 2 year anniversary! Seems to have lasted longer than other peoples monitors here. I tried other computers and monitors. Im stuck now on whether I should get a new HP monitor...or another name brand like Samsung?? Any Suggestions?? Thanks in advance! :)

Posted on Jun 14, 2008

Replace capacitors C822, C823 and C824 1000uF 25V on the power supply card.

Posted on May 13, 2008

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I haven't got a lot of experience in electronics but i have fixed a few power supplies for dell lcd monitors. Seems that the problem for the HP VS19 is in the fan7601 vf48 chip. I have yet to find one of these on the internet for purchase. I have found fan7601G and N and etc... but not this chip. Will any of the chips work or does it have to be the vf48 chip. Also is there a place to purchase the whole power supply? I don't see them on ebay or anywhere by searching google.

Posted on May 10, 2008

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