Microsoft Xbox 360 Console
Problem for Microsoft Xbox 360 Console

Brand new game disc read unreadable




By wetzel on Dec 29, 2007

" "
console is reading unreadable

Clarification Request

Posted by ramjan on May 04, 2009




Solution Link . . . www.MicrosoftXbox360Console.com
.




Posted by sorianonats1 on Apr 15, 2009

NBA Live 09 says disk unreadable each time i am in the first quarter of a game? I tried cleaning it, and it keeps saying that it is scratched and i hear a screeching noise when I put it in How can I get around this problem so I can play nba live 09 for xbox 360 again.

Posted by sorianonats1 on Apr 15, 2009

I have had NBA Live for a week or two and have been playing it without any problems. Yesterday during a game, it said disk unreadable clean with a soft cloth and restart console. I did that and it worked. momentarily. Then with each game I play towards the middle or end of the first quarter or early second quarter the same message keeps coming up. How can I solve this problem

Same Problem

May 20, 2009

-   I just bought Fallout 3, but before the game even starts it says, the disc is unreadable, if i take out my hard drive it works fine, it also happens with my Halo 3, Assassins Creed, and NFS-   retsodman95

May 09, 2009

-   i got a new xbox 360 and skate 2 for it and it wont play the game and im getting realy pissed !!! off !!!-   Guest

Apr 27, 2009

-   i just got nfs undercover and it is doing the same thing :-(-   Guest

Apr 19, 2009

-   Ok, i have a variation- bought a brand new drive, installed it, will play dvds, cds, cd-rs, everything except xbox 360 games! what now? -   entrepren646

Apr 15, 2009

-   whenever I'm playing a game on NBA Live 09 [Xbox 360\ when I am in the first or second quarter the game says disk unreadable and shuts down the console this just started happening today and i had the game a couple of weeks. I tried cleaning the disk but that didn't do anything any suggestions?
-   sorianonats1

Best Solution

posted on Jan 09, 2008
Helpful)

LifeRaider

Rank: Apprentice 
Rating: 94%, 4 votes
ok so i have the same problem, but ms. sent back my xbox saying i tampered with it. BS. so i have no waranty now. so i looked for problems and found that it is the dvd drives motor and it gets stuck. dont know how. so no i manully spin the disk and it takes some time to get it started but will work. i use a pencil and tape on the end and then spin the pencil and that usally gets it going..if anyone else has an idea how to fix a motor. please post.
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Solution #2

posted on Apr 30, 2009
Somewhat Helpful)

sadfgh

Rank: Master 
Rating: 78%, 28 votes
Try this link . . . www.microsoft.com/Xbox360Console

To find your best solution.


14
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Solution #3

posted on Jul 10, 2009
Not Rated)

james910b

Rank: Apprentice 
Rating: 0%, 0 votes
if your disk drive is ub=nreadable on a disk that is for sure good then replace the drive with identical drive remembering to replace the little key board inside thedrive as it has the key code for it to work proper.
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Solution #4

posted on May 20, 2008
Not Rated)

Sharper1106

Rank: Guru  Microsoft Expert
Rating: 87%, 53 votes
the dvd drive prolly needs to be replaced. ive had this issue plenty of time before and it sometimes turned out to be the cd its self. the console might not be able to read the cd becuase of some kind of damage, try a dif 360 game.

if that dont work open up the cd and look on the dvd drive there will me a model number of a dvd drive. go to ebay.com or google.com and find a place that sells brand new or used but working dvd drive and purchase it and add it to the console. this will fix the issue of any reading cd problems.

make sure you purchase the correct dvd drive model
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28 Other Users Have The Same Problem - Continued

Comment by bob0841, posted on Mar 15, 2009

cod4 all ghillied up stgops loading when it is halfway thru and says disc unreadable...i have cleaned it, reatarted it, tried it on different difficulties but it wont work! it works on my dads profile but not mine! help!

Comment by Guest, posted on Mar 08, 2009

mine is doing the same thing it is rediculous 

Comment by eleanor1968, posted on Mar 02, 2009

my xbox 360 console is refusing to play any games whenever i put in a game or movie or cd it says "unreadable disk" and i have tried to switch it on its side and its back and everything but it will not play a single disk.

Comment by Guest, posted on Feb 23, 2009

Playing tales of vesperia and randomly a message will appear saying disc is unreadable. My disc is perfect no scratches and all my other games work so im at a lost for words. What do I do?

Comment by MR confused, posted on Feb 17, 2009

in the mid of gears 2 massege comes up disc is unreadable 1clean with a soft cloth 2restart the console but it just doas it again can someone please help.

Comment by eric-chant, posted on Feb 11, 2009

I just bought a brand new halo 3 game... I put it in the console and it starts up fine. I start the game from the beginning and it works fine, but when the mission is abnout to start, the game comes up with an error message that says " DISC IS UNREADABLE, CLEAN WITH SOFT CLOTH AND RESTART CONSOLE.. But that does not solve it, for i just keep on getting the same message at the same spot over and over.... If there is a solution to fix this.. Please Let me know or just point me in the direction to get this problem remedied.... Thanks any help is appreciated.

Comment by Guest, posted on Feb 08, 2009

while playing gears of war 2 error message "disk is unreadable" comes up in random spots during gameplay. it's very annoying. can someone please help???

Comment by Gmale1280, posted on Feb 05, 2009

While in the middle of playing (Brand New) Brothers in arms Hells Highway, I get a message saying "Disc Unreadable remove and clean the disc" This is very frustrating and I would like some answers.
Thanks,
A frustrated consumer

Comment by Guest, posted on Feb 01, 2009

I have this same exact problem with gears of war 2 whenever i finish a certain mission and start a new one it will say Disc unreadable

Comment by garvanpax, posted on Dec 26, 2008

While in the middle of playing my two NEW XBOX 360 games, I receive the error message "This disc is unreadable. Clean the disc and restart the console." I followed the instructions and cleaned the two brand new games, then restarted the console and that did not help because I would start playing the games again I would get the same message again. Sometimes the error message would appear in the same spot when I am playing the game. I do not know if the problem is with the game console or the two new games I purchased. Please help.

Comment by paterobi, posted on Oct 30, 2008

brand new game brand new console, i played one game of hockey 09 and now it shows unreadable disc

Comment by Guest, posted on Oct 07, 2008

I recently experienced "the disc is unreadable" when playing rainbow six vegas 2. The disc is scratch free and brand new as the day I bought it. I played the game when I first got it and stopped playing it for a few months to pick it up two days ago and received this message. I tried the original Rainbow Six Vegas and Gears of War with no problems. I experience this message in the main menu and once I got past it but that failed. I tried taking out the HD and i got to the first four minutes and it popped up. I tried clearing the cache, deleting my saved game from the HD and still problems. I messaged xbox with a detailed description and they send me back an email with info I already read online at the website stating to contact them. What's the point of regurgitating something i've already read. Now I need to call them and tell them what's wrong.

Comment by alcat63raz, posted on Oct 05, 2008

I bought my Xbox 360 and GTA IV on Wednesday and can't play it longer than 5 minutes when it stops (at the same place every time) and flashes the "disc unreadable" error message. I do what's suggested - clean, restart, turn console off and on - none of it makes any difference. The disc appears sratch free. The game and xbox herald from the same region.

Does anyone know how to fix this?? I appreciate any help or advice.

Thanks,
LA

Comment by kmar76, posted on Sep 30, 2008

I take out the hard drive and the game seems to work fine although the game stops when i get to a certain point in the menu with the drive in. @#$%% annoying

Comment by eddiekerr, posted on Jul 06, 2008

when i nsert any disc i get this msg.."To Play This Disc,Insert In an XBox 360 Console" ...there are no red lights ,still plays DVDs....

Comment by Guest, posted on May 06, 2008

i got a new game recently and it plays for a few minutes then it comes up that it is unreadable.

Comment by MrUPSET, posted on Apr 24, 2008

Ya all my other games work perfect, but for some reason i play halo 3 online right before you enter a game it says disc unreadable please clean etc. Also the sound cuts out or is greatly delayed i wish i could find out why.

Comment by shobalt, posted on Apr 15, 2008

Well, i bought an Xbox and i've had it for about 9 months and all of the sudden i dont here my disk running thing work. then it says the game is unreadable. my cuz said to call 1-800-4myxbox and they will fix it for aboust 50-100 dollars. so i dont wanna pay so im surfin the internet to see how to fix it, but if nothings good, i'm just gonna send it in. im really mad.

Comment by JordanRowe, posted on Feb 28, 2008

my 360 does the white screen saying insert into a 360 console and also says unreadable disc , funny thing is i put my hard drive in my friends console and works fine, so im thinking probably a lens issue , not sure though, any suggestions?

Comment by Nilloc, posted on Jan 05, 2008

Sent Xbox in for repair after talking with the hotline for 2 1/2 hours. They sent me a brand new one with new serial numbers. Sent Halo 3 limited edition disc back to Microsoft and got a new disc with no scratches whatsoever. Inserted brand new disc into brand new Xbox 360, got online with xbox live, all party members loaded onto game screen. You could hear and talk as countdown was rolling, countdown ended and then immediately as game is supposed to start out pops the disc unreadable error and we cannot play the game. we can play Call of Duty 4 by Activision, Rainbow Six Vegas, Burnout, and all other games online except Halo3 by Bungie. We can play Halo three offline with the "unreadable disc". Go figure. We just really need a solution other than being on the phone for another 2 hours. Please help!!

Comment by roy31, posted on Dec 31, 2007

I have the same problem. It started last night in the middle of FIFA 08. The game came up with an 'unreadable disk error'. Now none of my games work at all. It tells me that I need to put the disk in an Xbox 360 console whenever I try to load it up. The weird thing is that DVDs still work fine. I talked to Xbox Support and the guy told me that I will have to send it in for repair.

Comment by sdfirenze, posted on Dec 31, 2007

I'm having the same problem. Any solutions?

Comment by edionne13, posted on Dec 31, 2007

My 360 is only 6 days old. It was working fine this morning and now it is saying it can't read a disc. I've tried Halo 3, NBA Live 2008, and Madden 08, but it still says the same thing. All the disks are a couple of days old with absolutely no scratches on them. Can someone please help me.

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