My sansa 250 was freezing, so I decided to delete all the songs and start all over again. Now there are still 119 songs still on the mp3 and the media player says there aren't any songs. I don't know what to do now
I have the same problem, I tried to format my player but it tells me format failed. I tried the system update and the device restarts but I still see the songs. I have done this about 20 times in 2 days but still no good.
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Will Windows read it as a flash drive? If so, find a file recovery program like undelete or something, use it to restore your files, then turn on the sansa, then select format( if it is a view) and it will delete all your songs
1st plug your sansa into the computer then go to my computer and click on the sansa e 250 icon then click on the "media folder" and after that click on the songs folder then a bunch of folders will come up click on these and they hold your songs from there you can delete them.
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx