This is brand new from the box. It will play blu rays fine, but will not play DVD, CD's etc. Sony says I need to mail it in. It was a gift, so I dont' have receipt for proof of warranty. Any ideas?
Above is the us version of your manual.
I suggest you look at the dvd/bd settings on page 46.
Check the manual for the discs you cannot play.
Check that the region code of your dvd matches the one on the disc..
If you want to mail it and must have a receipt
1.Find out the way they paid for your gift,if its with cards, they will have a record on paper or the internet of the spend.
2.Also check with the shop if you can prove that it was bought there, and they may issue you a copy receipt.
Was this helpful?
Yes
No
Popular Solutions for Sony BDP-S350 Blu-Ray Player
I have a Sony BDP-S300, a year and a half old. When I turn it on, it makes some sounds, but shows...
(More)
I have a Sony BDP-S300, a year and a half old. When I turn it on, it makes some sounds, but shows no display on the front display panel, and eject won't open the disc tray. I tried the various steps suggested in the manuel for troubleshooting, but nothing. Any suggestions (other than send the thing to the landfill)?
About 2 updates ago I started noticing a horizontal "split screen" effect when the system...
(More)
About 2 updates ago I started noticing a horizontal "split screen" effect when the system menu would fade to black when the disk would start and during movies, especially if there was a lot of fast motion in the image. I have tried different HDMI cables and inputs on the TV, but I don't have this problem with my DVR or XBox 360. It seems to be a problem with the BDP-S350 that only started after one of the Sony firmware updates. Anyone else noticing this problem?