Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Product key I need to register my product but can not find product key on box or device

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  • Anonymous Feb 18, 2008

    to register the memeo auto backup i need the product code,have tryed the serial number with no success

  • eznorb May 08, 2008

    model no.WD5000H1U-00 has no product code to register the product the screen tells me I have only 30 days trial. Can you tell me where the product code may be found.

  • Anonymous Sep 30, 2008

    It says the product key is provided with the product...but where??

  • nbordeau Oct 24, 2008

    I have the Western Digital 500GB My Book Essential External Hard Drive... None of the Serial Numbers, or any combination of numbers on the packaging or on the hard drive for that matter fit or work in the product code box that Western Digital supplies to register the product. I have only 10 days left and I have tried everything. The product code box they supply has a spot of ten numbers, and then 5 consecutive boxes that require 4 numbers a piece. That is 20 numbers (I am a math whiz as well) and there is no combination of 20 numbers that comes with the software! Help!

  • Anonymous Nov 06, 2008

    Where is the [product key

  • halleblunt Nov 20, 2008

    same problem, can't find the product-code
    and on the backside of the drive is none that's working. is it possible, that I have to buy this one? I thought WD would offer it for free??

    please help!



  • susana37 Nov 22, 2008

    I'm stuck too! I have the Western Digital My Book Essentail Edition 500 GB Hard Drive. No Product to be found. Help!

  • rlang Dec 30, 2008

    I purchased a my book 640 gb and I also need a product key for memeo autobackup

  • Anonymous Jan 01, 2009

    I have the same problem.

  • WardWells Jan 14, 2009

    Product Key not on installation guide or anything else. How can I register the product and get rid of the trial period restrictions.

  • nconrad404 Apr 21, 2009

    Same thing

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Hi Guys,
Not all WD have inside the box a software product key for booldy Memeo Auto Backup thing. You need to buy the software and until wou get tha cash you can use free trial version.
They are quite pathetic how the trick the clients with unfriendly software provided by a "third party".
So we need to dig for more cash for the "master of puppets"
Next time I will buy only products with hard and soft inclucluded in the box. I on a learning "curve".
Here I attached the answer from teh WD site:
Cheers, Calin
WD Anywhere Backup
WD Anywhere Backup comes on our drives as a 30 day trial version software only. In order to use it, permanently, you will need the product key. The following Western Digital products come packaged with the product key:

  • Drives With Product Key - My Book Home, My Book Office, My Book Studio, My Book World, Passport Elite, My Book Mirror, and WD ShareSpace

  • Trial Version Only - My Book Essential
Your product key can be found in the installation manual, on a sticker, in the technical support section. If you have one of the drives that comes with a product key, and your installation manual does not have the product key sticker, please contact us using the Ask WD A Question page for a replacement product key.
Memeo AutoSync
We do not provide a product key for Memeo AutoSync. Memeo AutoSync is a 30 day trial version, and you will need to purchase it from Memeo in order to obtain a product key.

I hope that helps!

Posted on Dec 16, 2008

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I just called tech support on this. They wanted me to install a newer version of the software from the restricted download site, that can automatically register the software. After downloading and installing, it still did not work. My attempt to get it registered ended up with a message "A suitable Western Digtal Drive that allows auto registration of software was not found".

Solution:
Exit the WD Anywhere Backup software running on your system tray.

Find the file "WDDriveInfo.exe" file under c:\Program Files\WD\WD Anywhere Backup, or wherever the software is installed on your hard drive.

Double click on it, and it will run in dos mode, and close the screen. Repeat this step about 25 times.

Open "WD Anywhere Backup" program, and you will see a registration screen. Enter the email address and press sned or continue.

It will open a browswer session, and connect you to the software site, and will automatically register the software. A painful process, but it worked for me.

WhiteSail2

Posted on Aug 12, 2009

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I found the product key for Wd anywhere Backup
it is included on the Quick Installation paper in the package
You all will find a small piece of other paper sticked on the Quick Installation paper
Good luck!

Posted on Feb 20, 2009

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Apparently if you buy the 'My book" from western digital, you only get the trial version of memeo. If you want to keep using it, you need to buy it...
http://www.memeo.com/autosync_user_guide.htm
...to get a memeo product key (which is distinct from all the western digital numbers on the packaging and the drive itself)
unbelievable!

Posted on Nov 23, 2008

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Product keys were included with all WD Hard drives EXCEPT one (I think its called "essential edition". If you have that model, you must buy the key. For the other models the key is supposed to be on the "quickstart" guide.

I discovered this info on the Memeo site. My problem was that I can't tell what model I have, so I didn't know if I was supposed to have a key or not. I did find my old quickstart guide, but no numbers were on it. The WD has a model number (but not a name), and is so timy it cannot be read without a magnifying glass. Didn't want to try to dig up the receipt because it was 2 years old.
(I just now tried to install the Memeo software however). So if you have to go to the Memeo site to figure out if you were supposed ot have a key, make sure you have a magnifier so you can tell them what the numbers are.

Anyway, I have Memeo installed on another computer that came with a different HD (seagate). Intestingly enough, the Key for that one also worked on my WD HD. So if you have a Memeo key on another HD, you could try using that one. I' d love to give you the number I used, but the FIXYA people would delete this message and you wouldn't see it anyway.

There are crack programs out there, but I'm always afaid to download something that cryptic (& illegal), for fear of virus or spyware contamination that might get past my scanner (by allowing the download) - since I just can't figure out why someone would invent something to give away for free anyway.

Good luck,

synthea

Posted on Jun 04, 2009

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I had this same problem. For me, the problem actually lied in my default web browser. Although I had Internet Explorer installed (which is required to register your product), Chrome was my default browser and the installer was trying to use that which is not capable of handling the ActiveX controls for registration. Try changing your default browser to IE7 or 8, re-install the Auto-Backup Software and it should then register automatically (no product key necessary because they no longer ship them with the My Book World).

Posted on Jun 05, 2010

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The product key is located on the bottom of the back page of the quick installation guide. The front of the page is all of the steps to connect the drive and the back page is all text. look at the bottom right ans you should locate the memeo product key.

Enjoy

Posted on Oct 16, 2009

  • mandyhung Sep 07, 2010

    thank you thank you thank you

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There is a very small sticker either on the back of the manual or stuck onto one of the pages inside it

Posted on Feb 11, 2009

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I have 2 product keys that both work with either premium or pro just email me and i will send you them :) .. as you can see from the diagram i have not got the option to register as i already have :)mcic32@hotmail.com product key - mcic32.jpg

Posted on Jun 03, 2011

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In order to help you I'd need to know which product this is. If you're talking about the serial number, which you need in order to register the device with Western Digital (so you can easily get it repaired under the warranty, etc.) then it should be on the back where you plug the USB and power cables in.

Posted on Jan 09, 2008

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Hi....It seems you have the same problem as I did with a 640 WD product and memeo restore. If you are like me and purchased any backup like pro or premeium or regular, you may remember that you registered on line. You did. Well, minus a password you are one step away. Memeo online keeps an available download and you can access this by entering your username. If you have not registered at memeo, you are soon to be retired. If you need register your WD product you will not have a product key. All purchase and key info are available online at memeo. A link will get you to your personal info with product key from your desktop.

Posted on Aug 13, 2009

  • 2pervy4u Oct 15, 2010

    keygen.us the memeo 4.5 keygen works for the 4.6 program. Stick it to the man. MAN! If you have qualms about this then ******* fork out the money. If not then its free. Oh happy days.....

    "I did this because of the mis advertisement of the product. I am very very upset with the company for trying to route you to a 3rd party in order to buy back up software that shoulda been included with this product."

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