Question about Ovens
Approximately 3 years ago we had to have the touchpad panel/computer board replaced for the oven referenced above. Now the lights in both ovens won't shut off, and the tech says the computer board has to be replaced (again), at a cost (parts and labor) of $450. Does this sound like the proper solution? Is it common for this model's computer board to have to be replaced every few years? The oven is approximately 8 years old.
Thank you for any help/suggestions you can provide.
In answer to your question no not that your tech is bad his stuff is honest most of the costs are parts what i would is do contact whirlpool cust assistance and talk to them dont confuse cust assistace also known as custmer relations with with customer service they are not the same cust relations could give you the parts and then you can pay labor if your going to keep the oven see about a service contract on it ge or whirlpool both have good ones whirlpool cares about there cust so be nice when you talk to them like my mom had whirlpool ive allways had whirlpool but i just dont understand whats going on with this oven etc good luck
Posted on Dec 29, 2007
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