Question about Whirlpool Duet GHW9150P Front Load Washer

2 Answers

F-11 code on whirlpool duet GHW9150pw0

How do I fix this problem. Already have gone through the re-sets. Is there a cure?!!!

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  • gls2007 Dec 30, 2007

    I get this error just about every time i wash a load. I reset it but it happens again. Any help?

  • Terri Lee Dec 31, 2007

    Washer stops every minute. Seems door lock goes off (clicks and light goes off) and washer stops. If I put pressure on the door, hold it shut tighter, it worked better for awhile. Then it started to click and shut off every minute. Also got beeping and an F11 code, but not every time, just once last week. Now I hold the door shut tight with a mop braced against the washer door and the wall. If i don't get it just right, it shuts off. And if the mop falls down, the washer shuts off. Will print off instructions for F11 code and try that.

  • mosquitohawk Dec 31, 2007

    Well......I was finally able to come across some real help from "jsrock516" on this site. He was able to give step by step advise on the first, second and final stages of repairing the "F-11", as well as the "dl" codes on my Whirlpool Duet washer. His information is so well written that it is as if he were holding your hand and walking you right through it all. Please read his advise before picking up the phone and calling a repairman......in four simple, easy to follow paragraphs he was able to save me hundreds of dollars!!



    I also noticed that the screws that hold the door latch sensor unit to the washer were very loose. If you open the washer door, the two screws are located to your right. One screw is above and one screw is below the "black box", as one may call it. Tightening these will help stabilize the unit.



    Checking your actual door latch and checking those screws may help as well. Open your washer door and look inside the door handle. These screws work on a slide plate so you can adjust the fit into your "little black box". Realistically, if this is not making and maintaining correct contact with the internal door latch control unit you may continue to have your "dl" error even after replacing...(if you must).....the door latch control unit.



    Also, please make sure your washer is completely level. On the spin cycle your windows should not rattle......even in a mobile home. This washer's spin cycle is intense and on the optional pedestal it does not seem to lay as even as having the washer its self on the floor. Remember, if your floor is not level, you must make the adjustments on your washer to make it level. This will help in the shaking that seems to cause the door latch control unit wire connectors from shaking loose.


  • mosquitohawk Dec 31, 2007

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  • CARCRAZYKARL Dec 31, 2007

    I have a Whirlpool duet GWH9400PL0 flashing F11 & Fdl

  • bwaitman Dec 08, 2008

    whilpool duet ghw9150p f-dl f-11 . with the top of washer off and tapping on right side of control box where i hear a faint clicking sound that it is trying to send signal to door lock seems to work but I want to fix the problem with the door lock. I know the problem is in the box do i have to replace the entire electronic control box?

  • cinepost Jan 06, 2009

    We just got the unit this month.....and we've been getting the F11 one minute before the cycle is done.....must be the door latch.

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How do I find the answere to the F11 problem posted by jsrock516

Posted on Jan 21, 2008

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Nice question. Click on 'experts' on the home page of Fixya; you'll find him somewhere as you scroll down, click on him, & then click on his "Fixya!" solutions. Then scroll down looking for F11 or your machine model. Whew! All the best.

Posted on Jan 21, 2008

  • prem mathew Jan 21, 2008

    sandman93, here it is!! jsrock516 is cool.

    F11 is a serial communications error. This is a symptom of an electronic control board starting to go bad. As defined by the technical information provided by Whirlpool, the error could also be caused by a loose or broken wire connector and/or the central control unit (CCU) (front panel). I would double check all your wire connections leading to the control board and CCU, first. Don't be surprised, however, if the problem persists and you eventually have to replace the electronic control board. To check, follow these steps:

    1. Unplug washer.
    2. Remove the three screws along the top of the washer in the rear that holds the top panel on.
    3. Once the screws are removed the top should slide back then lift up.
    4. The electronic control board is gray (or white) in color and located in the rear of the washer. It's impossible to miss. Double check all the connections ONE AT A TIME.
    5. Double check the wire harness connections leading to the front panel as well.

    I hope this resolves your problem, but experience has proven that this is usually an Electronic Control Board failure. It could actually be a combination of the CCU as well. The part numbers are as follows:

    Electronic Control Board: 959503
    Central Control Unit: 1025824

    Both boards cost about $150 each. Let me know if this helps you.

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