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No matter what type of laptop you own or how you use it, the CD-ROM or DVD drive is an important part of the unit. With the CD or DVD drive in place, you can play your favorite music or watch your favorite movies, so when that CD or DVD player stops working it is important to get it back in service as soon as possible.
1.Locate the bypass hole on the CD-ROM drive. There is a very small hole, generally located underneath the eject button, on every CD-ROM drive. Unbend a paper clip and insert it into the hole until the CD tray pops out. 2.Remove any CD that is in the tray and replace it with a CD laser lens cleaner. These laser lens cleaners are available at computer shops and electronics retailers. 3.Run the laser lens cleaning program, then try to play a CD again. If that CD fails to play, replace it with another CD and try again. 4.Shut the computer down and remove the AC power cord if cleaning the laser lens does not resolve the issue. Turn the laptop upside down and slide the battery release lever to the unlocked position. 5.Remove the battery and set it aside. Then locate the screws that hold the CD-ROM drive in place and remove those screws. Slide the CD-ROM drive out of the bay, then slide it back into the bay until it snaps securely into place. Replace the screws that hold the drive in place, turn the laptop back on and try to read the CD again. 6.Log on to your computer and right click on the "My Computer" icon. Select "Properties" from the menu and click on the "Hardware" tab. Click the "Device Manager" button and expand the CD-ROM section. Right click on the CD-ROM and choose "Update Driver" from the menu to download and install the latest device driver from the CD-ROM manufacturer.
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long have you been using this CD ROM? I suspect the laser (lens) of the
CD ROM. I think the laser (lens) is weak that's why it cannot read
data/files on DVD.
To confirm if actually its a laser problem,
insert an Audio CD into the CD ROM and see if will play. If it plays,
then obviously, your laser (lens) is weak. But if it doesn't play Audio
CD, then it might still be the laser (lens) or a mechanism problem.
a lens cleaner, use it to clean the lens. If that doesn't solve the
problem, get a screw driver, open the CD ROM cover so that you can gain
access to the lens, use a cotton board to clean the surface of the lens.
This should clean dust or dirt that might be on the lens.
If non of the above solves the problem, then know that you need to replace the laser to a brand new CD ROM.
When the CD player loads properly and still reads as no disk this indicates that the player lens (Optical device which reads the disk information) Is either dirty or bad. The only option you have is to get a disk lens cleaner and run it on the system. Once you run it, it is supposed to work if the lens is not spoilt. Otherwise you will just have to replace the lens by taking it to a repairer. Hope this solution has been helpful?
If those other discs are working in other cdrom drives then you could have a dirty cdrom drive, a laser failure, or it could be a firmware problem in that drive. Check the mfr's website for any firmware updates first. If that should fail, then you will need to replace the drive.
What's happening inside is, you have a laser inside that bounces a beam off the disc and receives the beam into a buffer. The beam scans for and detects "Pits" and "plateaus" on the surface of the disc (it's kinda like morse code on a plastic disc.) and the dots and dashes reflect into the buffer.
If you cannot read a disc, that means the laser is having trouble with either: 1. emitting the beam, 2. targeting the tracks where the pits and plateaus are or 3. receiving the beam into its buffer
SOMETIMES a burned disc is harder to read by a standard reader, but not often. Most times it is a sign of dirt on the buffer receiver, dirt on the lens, or inability to scan the tracks. Try using a cdrom lens cleaner, and update the drive firmware. if that doesnt help you, you need a new drive.
Use a cd-lens cleaner for first step u will get this in computer shop.
u have wet and dry method choose one
if u are used to remove the cd-rom drive unscrew the cd-rom drive open it and clean the lens with a dampt cotton cloth then with a dry cotton cloth
1) Lens is dirty 2) Game(s) disc scratched 3)cd/dvd rom broke 4) systems mainboard is broke
(stop if it works after each) First try a can of air, or a straw and strong lungs to try and clean the dust from the top of the lens of the laser.Then try another game. Then take apart the system, and clean the lens with a q-tip and rubbing alcohol. Replace cd/dvd rom drive, ask google for directions.
The laser lens in your drive might be dirty or failing.
Try the following solutions:
Clean the laser lens with a DVD player lense cleaning disc.
Lense cleaning discs are available at many electronics retail store.
Sorry i can't help you more.