Question about Sony (DDU1613) (ddu1613black) Internal DVD Drive

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Dvd rom tray opens so theres power, but doesn't show and has error 19 on pc

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  • voyager1 Dec 29, 2007

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

  • voyager1 Dec 31, 2007

    when you say resaet it the drive , as i'm not a tech buff what does thus actully mean.

  • Anonymous Dec 30, 2008

    drive test show unit is fine,windows xp home loads drivers after i uninstall it & then I get error code 19, something wrong in registery, also found where it shows cannot load vxd,i assume is the driver.

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Try these steps:
1.Go to Start>Run and type regedit.Than go to HKEY_LOCAL_MACHINE>SYSTEM>CURRENT CONTROL SET>CONTROL>CLASS>{4D36E965-E325-11CE-BFC1-08002BE10318} and remove the upper and lower filter.
2.Go to start and right click on my computer and than click on manage.On this creen go to the option which says Device manager and look for the option for the cd drive.Expand it and than right click on the option it gives you and uninstall it.After that close everything and restart the system.
3.Also similar way you can remove the primery and secondry channels in the device manager.
4.Also you could try reseating the drive

Posted on Dec 29, 2007

  • Anuj Sharma
    Anuj Sharma Jan 01, 2008

    I mean teake out the drive from the system and put it back in.

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Try this:

I have to ask, after deleting the upper & lower filters did you reboot the PC?

If so try this:
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