Question about Logitech QuickCam Express Web Camera

1 Answer

Bad image quality

My webcam works perfectly with skype, etc, but the image quality is terrible! its very grainy and the default settings show me in a lovely reddish-orangy hue. ive tried adjusting the contrast/lighting etc, but it is still very grainy. Any ideas?

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  • 72 Answers

Try to uninstall the driver software and install again.. if nothing happens, try another webcam.

Posted on Dec 29, 2007

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1 Answer

I just bought a compaq laptop, then downloaded skype. and my webcam doesnt work..how do i get it to work?


Skype is very particular about having the latest drivers installed so that's the first step
Check your set up

In addition to the webcam software you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information and faults.

The version will be shown on the 'Systems' tab

SKYPE SET UP

Connect your webcam

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic)

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Before opening Skype disconnect your webcam for a couple of seconds - if its inbuilt restart your computer or disable / enable it from the Imaging folder in the device manager and do not open your cam for a preview but wait and let the Skype software take full control when you start a video chat.

Sep 10, 2010 | Compaq Computers & Internet

1 Answer

I have a logitech webcam and have been using logitech software. My friend only uses skype. Will there be a great cost difference if I use logitech and he uses skype? Should I download skype so that we are...


You can download skype for free
http://www.filehippo.com/download_skype/

Set up
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Aug 20, 2010 | Logitech Quickcam Chat Webcam

1 Answer

I have bought a Gigaware webcam 25-157 and it doesn't work for skype. Could you please provide an assistance in order to get this webacam work with skype. Thank you


Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Aug 08, 2010 | Radio Shack VGA PC Camera Webcam

1 Answer

My lifecam 1.4 won't allow image from my laptop to skype contacts but I can see the callers ??


Your webcam has no bearing on the ability to see other contacts - check your set up

Before you can use your webcam in any chat program you have to configure it to that program

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

May 06, 2010 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

My webcam is installed and worked on Skype once. Now it turns on but does not transmit any image. what should i do?


Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

May 01, 2010 | Logitech QuickCam Communicate Deluxe...

1 Answer

The camera shows me but i cannot see the peson


Your camera is designed to broadcast your image and audio - if it has a built in mic.
In order to see another person on Skype they have to have a webcam installed as well.
Before you can use your webcam in any chat program you have to configure it to that program

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Mar 23, 2010 | Logitech Quickcam Chat Webcam

1 Answer

Can't get video to show up on Skype


OK try to download latest version of skype:
available at : http://www.skype.com/intl/en/download/skype/windows/?c=101

After the download you can configure like this:

1.Start Skype.
2.On the 'Tools' menu, click 'Options'.
3.In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
4.Run down the list setting your defaults
5.Select your webcam as the default microphone.
6.Make a free test call
7.Click 'Save'
8.In the navigation pane of the Skype Options window, click Video Settings.
9.This will launch your webcam
10.Adjust quality of picture in 'Settings'
11.Check the correct webcam is shown as default
12.Click Save
13.Test your webcam by making a Skype test call.

If you need more information about how to configure Skype please visit the following Skype Web site:
(http://support.skype.com)
ok
Regards
Uttam

Jan 12, 2010 | Macally IceCam Personal Web Camera

2 Answers

I have just insalled s5500 web cam on awindows xp , both audio video on pc. skype 4.1.016 wont detact web cam but microphone works fine. so whats up? have downloaded directx10 still no fix? is it skype or...


Can you try to see if this TEST will find your webcam it works the video only if you have more that one VIDEO IN (for example a tuner card) you will need to select your webcam from a drop down menu.

If this will not find your webcam then its either a driver issue or it has failed on you. Sorry for the bad news if video test can find it !

Oct 15, 2009 | Logitech Webcam

1 Answer

I have a Mac powerbook G4, and am trying to use skype with a creative notebook web cam. Skype does not recognise any camera in my skype video preferences. Any ideas?


Have you been able to work with your creative notebook web cam in any other function on your Mac
Powerbook G4? Probably not. PC cameras are not usually interchangeable with Mac Cameras for
what should be obvious reasons of platform, chipset, OS and IO diversity.

Here's your solution:
Enjoy image-perfect detail and clarity. Carl Zeiss® optics and autofocus keep images razor-sharp, even in extreme close-ups.
Overview 7228.1.0.jpg Performance
  • Carl Zeiss® optics: Get more detail and clarity from Logitech’s glass lens designed in collaboration with Carl Zeiss®, the global leader in camera optics.
  • Premium autofocus: Your images stay razor-sharp, even the most extreme close-ups.
  • HD video: QuickCam Vision Pro is a high-performance webcam capable of delivering 720p high-quality images* up to 1600 X 1200 pixels.
  • Higher megapixel performance: images never looked more real, thanks to a premium quality 2-megapixel sensor.
  • RightLight™ 2 technology: Adjusts intelligently to produce the best possible image, even in dim or backlighted situations.
  • Integrated microphone: A high quality microphone provides excellent, hands-free audio.
7229.1.0.jpg Convenience
  • Compatibility: Enjoy lifelike video on iChat or Skype – up to 30 FPS VGA quality. QuickCam Vision Pro also works with most leading instant messaging applications and delivers superior image quality compared to standard webcams.
  • Universal monitor clip: Mounts easily on any type of display or notebook computer.

Apr 18, 2009 | Creative Labs Creative Webcam

2 Answers

Terrible grainy picturex


sometimes the camera takes good pictures & sometime it doesn;t. it helps if you hold your hand really still & get lucky.

Feb 06, 2009 | Fuji Finepix Z20fd Digital Camera

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