Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

Recovery when i start my creative zen v plus player ist stuck on recovery mode what did i do wrong and how can i fix it

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers
Re: recovery

Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Posted on Jan 04, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Stuck in recovery mode

Sounds like the actual firmware is corrupted. You might try loading the firmware on the Recovery Mode by using the firmware upgrade available at Creative's website.

Hope this helps

Chris (ziraffa)

Jan 09, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Zen V Plus MP3

Aug 03, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen touch stuck in recovery mode and with no firmware the firmware update states that the player is not connecte

Step 1:
The Zen V Plus is an MP3 player that can play music and videos; you can also view pictures and listen to FM radio. Often, MP3 devices require upgrades. Firmware upgrades to the Zen V Plus fix bugs and sometimes upgrade the user interface, which can enhance your user experience and correct problems. You can upgrade your Creative Zen V Plus to version 1.32.01 through the Creative website.

Open your web browser and navigate the Zen V Plus support page (See Below). Click here > h Click "Download" under "Firmware" and choose to "Save" it to your computer. Connect your Zen to the computer using the Zen USB cable. Double-click the file that was downloaded to your computer to start the installation process. Agree to the terms and wait for the files to be transferred and installed onto your Zen. - type_4

Jul 21, 2008 | MP3 & Digital Media Players

1 Answer

Recovery mode, and firmware

Follow the link above to download a recovery tool from creative. I used it, it was simple and fast and my Zen is up and running again.

Jul 20, 2008 | Creative Labs ZEN V Plus MP3 Player

8 Answers

Stuck in recovery mode, firmware problem

i have the same problem of recovery mode. can you help me please

Jul 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Mp3 problems

go on the and it has a recovery download that will recover your zen all you have to do is download the program

May 27, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Recovery mode for Zen V plus

The step-by-step process for doing the recovery mode is at Creative's website:,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:,Case=obj(26219)

May 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen stuck

Replace hard drive

Apr 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen vplus 4gb Stuck on start up screen that says "ZEN vplus"; it will not shut down once on, unless using the reset button

see recovery mode info here:
(thank you)

holding play button while powering up, then running Clean Up & rebooting did the trick.

Mar 14, 2008 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

72 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers


Level 3 Expert

1061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides