I moved in an office with a Lucent Partner phone system: 308 EC Mod R 3.0, 206 EC Mod R 4.1, ACS Proc. R 3.0, 400 E Mod R 3.1, and Partner mail VS R 5.0 I found where to plug in my 2 incoming phone lines and fax line and can call in and get the call but the prior guy's recorded greeting comes on. How do I get rid of that greeting and make my own? Is there a web site with simple instructions on how to use the phone? Basically I just want each phone to have the two incoming lines and one jack to be the fax line.
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You can swap extensions 10 and 11 back at the phone cabinet. Remove the front cover(if there is one), depending on the type of partner system you have stations 10 &11 will either be in the center card(ACS) or in the 1st card on the left(partner and partner plus). Both ports should be marked but if not they are the first 2 ports. un-plug 11 and 10 and plug the cord previously in 11 into port 10 and vice versa.
Partner ACS, any release
Changing the time on a Partner system must be done from extension # 10 or 11.
1. At station(Ext.10 or 11) press feature, 0, 0
2. Press the left intercom 2 times
3. Enter # 103
4. Enter the correct time in 24 hr. format, for example:
* to set the time for 09:00 A.M., enter 0900
* to set the time for 04:45 P.M., enter 1645
5. Press feature, 0, 0
The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.
Im guessing by Lucent 308 you mean Lucent Partner ACS. Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00" Next press the left hand intercom twice The display should say system programming
Press the right hand intercom once. The display should say Centralized Programming.
Enter in the extension number that you want to program.
Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.
When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.
Wander into your back room and look at the white or gray cabinet for the phone system. In the center of the cabinet, or the flat pack unit mounted on the wall will be a Partner phone system. The processor card is in the center and it has numbers on it, ie (ACS 3.0/Partner II, or something).
That's the manual you need. Search for Partner ACS and you will be overwhelmed with choices.