Question about Toshiba Tecra A7-S712 Notebook

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Stuttering Tecra A7

I have reinstalled to factory settings many times and i have the same problem every time. I have a Toshiba Tecra A7 PTA71A-012003, it is my notebook from where i work someone installed Vista on it before I got it and I was given the factory settings disk and told to change it back to XP Pro 2002 service pack 2. Now my notebook stutters and the video stutters aswell. I need another solution apart from reinstalling back to factory settings as that just does not work!! and on top of that my boss has now got my disk so I can't and I can't get any help from work it's like worldwar 3 as we are in the middle of a take over and everyone has lost their minds however I need my computer working as people are despately relying on me. PLEASE CAN SOME ONE HELP ME :(


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  • Kerry Maloney
    Kerry Maloney Dec 29, 2007

    I did that I went to the tosiba site and downloaded everything sujested to no avail:(

  • Kerry Maloney
    Kerry Maloney Dec 29, 2007

    No it's not just my video it's all sound. thank's anyway.

  • Kerry Maloney
    Kerry Maloney Dec 30, 2007

    Here's all the info I have for the system

    TECRA A7
    Intel Core Duo T2300 (1.66GGHz)
    60GB hard drive
    512 RAM
    ATi Radeon X1600 graphics card (128 MB dedicated)
    DVD SuperMulti Dual/Double Layer drive
    15.4 inch widescreen active matrix XGA (1280x800)
    Stereo Speakers
    XP Pro


    Key Features

    Operating SystemMicrosoft Windows XP Professional

    ProcessorCore Duo 1.66 GHz

    Installed Memory256 MB (DDR2 SDRAM)

    Display15.4 in. · 15.4 in. WXGA TFT Active Matrix

    Mobile TechnologyIntel Centrino Duo Mobile Technology

    Hard Drive60 GB Serial ATA, 5400 RPM


    Processor TypeCore Duo

    Processor Speed1.66 GHz

    Processor ManufacturerIntel

    Processor Numbert2300


    Bus Speed667 MHz

    ChipsetIntel 945PM


    RAM TechnologyDDR2 SDRAM

    Installed RAM256 MB

    Installed Cache Memory2048 KB

    RAM Speed533 MHz

    Hard Drive

    Hard Drive Capacity60 GB

    Storage Controller TypeSerial ATA

    Hard Drive Rotation Speed5,400 RPM

    CD / DVD

    CD / DVD TypeDVD±RW


    Display Size15.4 in.

    Display TechWXGA TFT Active Matrix

    Display Max. Resolution1280 x 800


    Audio Output TypeSpeaker(s) · Sound Card

    Operating System


    Technical Features

    Input MethodKeyboard

    Expansion PortsPS/2 Port


    Data Link ProtocolEthernet · Fast Ethernet · Bluetooth · IEEE 802.11a · IEEE 802.11g

    Networking TypeBluetooth · Integrated Wireless LAN · Integrated 10/100 Network Card


    Modem TypeFax / Modem


    Depth10.6 in.

    Height1.5 in.

    Width14.2 in.

    Weight6 lb.

    Supported Models

    PTA70U03L007, PTA70U05M007



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  • 243 Answers

It sounds like you havent installed the graphic drivers for video card. When you installed xp did you formatt the hard drive and do a clean install?
Drivers for the graphics and chipset can be found on the makers website.

Posted on Dec 29, 2007

  • Graeme Fallows Dec 29, 2007

    Try a free program called "VLC player" to play videos and see if that helps.

  • Graeme Fallows Dec 30, 2007

    Try installing this



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