Question about Tomtom ONE GPS Receiver

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Current location error

My new tom tom one 3rd ed insists that I am in guam not San Diego California.
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Re: current location error

Do you have the back up map of usa? If so you can format the sd card in a card reader from the computer, and reinstall, did your update update tomtom home to version 2? As there are some glitches caused by this update, it may be worth reverting to an older version of TTHome,

Posted on Dec 30, 2007

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Tom Tom only has Guam map since update

That is really strange!
I can only suggest that you verify what MAPs are physically on your TomTom device by connecting it to a PC/LAPTOP and use Windows Explorer to look at your GPS drive folders: should see a folder for each 'country' (like GUAM).
The normal way to check which maps are registred and loaded on your device is to use TomTom Home -> Update maps function: it will show you the status or whereabout of any Maps that you have loaded or backup and which one can be purchased.
Hope it helps: let me know how you go.
ps.i f you wisely backup your device on a regular basis (via TomTom Home or direct copy to your PC/LAPTOP), you could always RESTORE FROM BACKUP and start again.

Jan 07, 2010 | Tomtom ONE v3 Car GPS Receiver

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My Tom Tom one 3rd edition wont stay turned on

I had this same problem and I did a reset on the device and then downloaded the newest version of the device software from TomTom. This brought the unit back. I still needed to download maps because mine came up with just Guam maps.
Hope this helps.

Jun 29, 2008 | Tomtom ONE 3rd Edition GPS

7 Answers

Stuck in GUAM

connect your unit to your pc when prompted by tom tom press yes. go to manage my one on your home page. on the manage your navigation go to item on device click on maps and check guam box and remove from device. only map left will be usa.

Apr 17, 2008 | Tomtom ONE GPS Receiver

1 Answer


Try clicking on the main part of the screen during navigation. Then click on the "wrench" icon (Change preferences). Then click the blue arrow (2x) until you get to the 3rd page (Preferences 3 of 5). Click on Manage maps. Then click on Switch map. Then select USA & Canada.

Dec 28, 2007 | Tomtom ONE GPS Receiver

1 Answer

Unable to change guam to usa location

Do a hard reset and change to factory seetings in change preferences. This will ask you which map you want. You may also access this through the manage maps feature

Nov 26, 2007 | Tomtom ONE GPS Receiver

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