Question about RCA RTD258 System

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Disc Tray Won't Open

Just bought (got for Christmas) an RCA RTD258 Home Theater Sound System.  The discs won't open.  At all.  I have read the manual, don't know what is going on.  Can anyone help??!??!??

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Re: Disc Tray Won't Open

I have contacted Venturer Electronics Inc. (which have recently purchased RCA); they are in Toronto, Ontario. They suggested to perform a Manufacturer Reset (as follows); and if it works; system should power up [this means there was a glitch in the software]...(this usually happens when system is plugged into a power bar or surge protector) if not, contact them @ 1-800-721-4007. They honor the manufacturer's (RCA) 1 year warranty... with receipt.

To reset Unit:
Unplug Unit from AC power (other wires can stay connected)
Press the On/Standby button in front of Unit 15 times
Wait 30 minutes
Replug Unit to AC power
Press the On/Standby button to power up unit
Wait couple of minutes for unit to do its thing

**If unit works properly, then ensure not to plug unit into power bar or surge protector, keep plugged into wall.
**If unit will not power up properly, contact them for further instructions.

Hope this is helpful....
My Unit powered up wonderfully and is currenlty working like a charm.
Good luck!

Posted on Jan 24, 2008

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Re: Disc Tray Won't Open

There should be a small button below the disc tray. Use a paper clip or something to press the button which will manually eject the tray. make sure there is nothing inside jamming the tray.

Posted on Dec 29, 2007

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you should never use a disc thats scratched inside yiour machine its most likely your dvd machine is having trouble reading your media the best way to solve this is to unplug your machine wait turn it back on keep pressing eject it should eject dont use that dvd disc again hope this solves your problem did for me ;

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