Question about RCA RTD258 System

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Disc Tray Won't Open

Just bought (got for Christmas) an RCA RTD258 Home Theater Sound System.  The discs won't open.  At all.  I have read the manual, don't know what is going on.  Can anyone help??!??!??

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  • Gazele Jan 23, 2008

    I have exactly the same problem right now. The On/Standby button is lit red. When pressing it or the power button on remote, the disc tray makes noise and then the unit just shuts down. I have to unplug the unit and replug for the light to come red again.

    There is no small hole to insert any paper clip below the disc trays.

    What is going on????

    Please help>>>>???

  • bpatterson42 Sep 23, 2008

    same thing and resetting it didn't work. I have had it about a year and a half. so it is not warrantied.

  • Sean Carling
    Sean Carling Jun 15, 2015

    same deal here won't eject tried the reset procedure did not work manual eject hole first thing i looked for glad i have a spare dvd to hook up



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I have contacted Venturer Electronics Inc. (which have recently purchased RCA); they are in Toronto, Ontario. They suggested to perform a Manufacturer Reset (as follows); and if it works; system should power up [this means there was a glitch in the software]...(this usually happens when system is plugged into a power bar or surge protector) if not, contact them @ 1-800-721-4007. They honor the manufacturer's (RCA) 1 year warranty... with receipt.

To reset Unit:
Unplug Unit from AC power (other wires can stay connected)
Press the On/Standby button in front of Unit 15 times
Wait 30 minutes
Replug Unit to AC power
Press the On/Standby button to power up unit
Wait couple of minutes for unit to do its thing

**If unit works properly, then ensure not to plug unit into power bar or surge protector, keep plugged into wall.
**If unit will not power up properly, contact them for further instructions.

Hope this is helpful....
My Unit powered up wonderfully and is currenlty working like a charm.
Good luck!

Posted on Jan 24, 2008

  • mitmap776 Dec 04, 2010

    Hats off to Gazele the apprentice for your info on my rca258 disc player software problem.I reset it like you said. Works Great.

  • Sean Carling
    Sean Carling Jun 15, 2015

    did not work on my unit time to hook up spare


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There should be a small button below the disc tray. Use a paper clip or something to press the button which will manually eject the tray. make sure there is nothing inside jamming the tray.

Posted on Dec 29, 2007


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