Question about SanDisk Sansa e250 MP3 Player

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Screen stock on bad track

My daughter got a MP3 Scandisk Sansa and it is frozen on bad track can not turn it off or anything?

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Did you try holding the power button for 20secs or try holdingthe play and power buttons for 20secs or try removing the 4 scews in the back of the metal sliver plate in the back of the mp3 and remove the battery.

Posted on Dec 29, 2007

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1 Answer

Bad track and is frozen


I think that what u could do is try to reset it. To do it. Slide the power button and keep it in place for about 10 seconds. It should turn itself off. Then turn it on the usual way

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I encountered the same problem with my Sansa mp3 player. To fix it, you'll have to reset your mp3 player, meaning all songs and files will be deleted when you format the mp3 player. To do so: Connect the mp3 player to your computer Go to My Computer Double Click on your mp3 player HD You'll get a Warning box saying "Formatting Will Erase ALL data on the device. This may include any settings stored on the device. To Format device, click on OK. Click OK Wait until completed with Format and you are "Bad track" free! Reload your songs using whatever software you use. I use Windows Media Player and was happy to see the songs I had on my mp3 player. All I had to do was sync them again. Hope this helps! When asked I use Windows Media player to sync so I still have that on my playlist. To get rid of

Apr 16, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

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try taking off the back plate and take out the battery then put it back in and turn it on

Feb 08, 2007 | SanDisk Sansa e250 MP3 Player

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