Question about Toshiba Portege 3500 Tablet PC

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Portege 3500 Hello I have a Portege 3500 and am using Windows XP tablet PC edition. When I turn it on Windows Page shows but then the screen goes blank and it goes no further. It does not have a cd drive so I bought a Philips CD Drive but laptop does not seem to recognise it. Any ideas how I can get the Recovery and Config Builder disks as I have lost Disk 1 and how do I make my cd disk usable or do I have to use a Toshiba cd drive. Much appreciated. Thanks Mrs P

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Re: Portege 3500

I have had the same problem. I tried a new hard drive but that didn't work. I found the recovery discs I had were faulty and got new ones from Toshiba (took about a week). Connect the CD drive with the first disc installed and power on, hold the "C" key down and it should look to the CD drive to boot up. You can also watch for the "Toshiba" screen which has a line of icons across the bottom (I think they represent *network *CD drive *floppy drive and some others) and you can press the right or left arrow keys and see an indicator under each icon move from one to the next, stop under the CD drive.

I was told by a BestBuy Geek squad tech that it could easily be a motherboard error and it's not worth repairing as those parts are more than a new laptop. I did get a blue-screen error message the first time I tried the new recovery discs, but the second time worked. When you're successful the system will be back in 2003 (or whatever year the computer was sold) and you'll have to download updates from Toshiba and from MS Windows. As I'd run the recovery-and-update several times I found that updating Windows XP beyond Service Pak 2 gave me more errors, when I stopped with SP2 it runs OK.

It's a great machine but age catches up.

Posted on Mar 11, 2009

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Re: Portege 3500

How can i reformat my toshiba laptop with out cd rom

Posted on Jan 06, 2008

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Re: Portege 3500


You can obtain the Recovery disk from Toshiba. Toshiba hotline number 1-800-457-7777 (US) 0844 800 6020 (UK). You need to provide your computer's part number correct to get the matching recovery disk. Usually they charges $39.95 including shipping to your address in US. Alternately you can go to

Good Luck

Posted on Dec 29, 2007

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Toshiba portege 3500 tablet pc


You should contact Toshiba service and order a recovery CD for that model. You can also install any Windows XP version, but it will not provide support for the tablet functionalities, which means that you will have a notebook that is not a tablet.

Note: Actually the original operating system is Windows XP Tablet PC Edition 2005: It is Win XP Pro + Tablet PC software.

I have heard that Vista provides support for Tablet functionalities, but you may still have to buy it from Toshiba because of the drivers for the specific hardware.

I installed Linux Ubuntu on a tablet. The latest version of Ubuntu provides some support for the wacom stylus pen, but not much else.

Hope it gives you some leads to follow through.

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Go to your friend. Download and burn this cd
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Recovery CD

ok you wouldn't have been supplied a recovery cd, you have to create it, to create one have 2 blank dvd discs ready and go to start menu and select help type in a search for recovery cd, this will explain how to create one....if your computer won't load into windows you will have to re-install windows again, cheers, any other probs please get back to me.


Dec 30, 2008 | Toshiba Portege 3500 Tablet PC

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